University of Staffordshire Business Engagement
COM71-26 - Nursery Receptionist, Finance and Administration Officer
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COM71-26 - Nursery Receptionist, Finance and Administration Officer
Nursery Receptionist, Finance and Administration Officer (Commercial)
Location: Nursery and Forest School, Stoke Campus
Salary: £24,900 to £27,644 per annum (pro rata for 25 hours per week, permanent, part-time)
Work Hours: Monday to Friday, 12:45 – 18:00
-release Dates:
- Release Date: Tuesday 12 May 2026
- Closing Date: Sunday 12 July 2026
- Reference: COM71-26
Do you thrive in a state-of-the-art net-zero purpose-built nursery while delivering outstanding customer service and administrative efficiency? Join the team at the University of Staffordshire Woodlands Day Nursery, where you’ll support both front-of-house and back-office operations in a stunning setting surrounded by woodlands—just ten minutes from the city centre with excellent transport links and on-site parking.
Summary of the Role
This role is a blend of Nursery Administration and Reception duties, with a strong finance and administrative focus. You’ll play a pivotal role in ensuring smooth operations, supporting both parents and internal stakeholders while managing financial and logistical processes.
Core Responsibilities
Reception & Parent Support
- Act as the primary point of contact for parents, visitors, and nursery personnel.
- Handle parent communications, including bookings, queries, and ongoing support.
- Maintain and update booking systems while ensuring the nursery’s occupancy levels remain optimal.
- Represent the nursery professionally at external meetings and events as required.
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Finance & Administrative Duties
- Prepare and issue invoices for fee payments and manage associated financial records.
- Collect, reconcile, and process payments from parents, maintaining accurate payment records.
- Prepare and raise purchase orders for institutional requirements (e.g., supply orders, subscriptions).
- Issue payments/gang invoices received from suppliers by receipting and reconciling across finance systems.
Marketing & Promotion Support
- Assist in marketing campaigns, including hosting events and promoting open days.
- Contribute to social media content and promotional materials to attract and maintain nursery engagement.
Operational Support
- Managing internal and external correspondence in a professional and timely manner.
- Enforcing confidentiality regarding nursery policies, procedures, and parent/child data.
Key Requirements
Skills & Qualifications
- Administrative proficiency: Strong organisational skills with experience in booking systems, filing, and correspondence management.
- Finance awareness: Familiarity with invoicing, receipting, Accounts Payable, and payment reconciliation.
- Customer service orientation: Ability to deliver impeccable communication and support to parents and stakeholders.
- Technology skills: Proficient in Microsoft Office (particularly Excel), basic familiarity with HRMS or Qualtrics recommended but not essential.
- PPV experience: Previous experience working at a purpose-built nursery or similar premium childcare environment would be a distinct advantage.
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Personal Qualities
- Proactive self-starter with attention to detail, able to prioritize tasks under pressure.
- Conflict resolution skills: Comfortable facilitating discussions and presenting information clearly to parents.
- Adaptability: Willingness to flex according to nursery demand, including supporting multi-skilled duties where needed.
- Collaborative: A team player who thrives in a caring and meticulous environment.
Benefits
- Competitive pay within the range of £24,900 – £27,644 (pro-rated for 25 hours/week), alongside full-time equivalent benefits.
- 32 days paid holiday, including 11 bank holidays plus discretionary days
- University of Staffordshire’s excellent pension and reward schemes
- Location on campus with free on-site parking, alongside conveniently located public transport links.
🌿 Learn more about the facility and our unique Woodland Day Nursery at our website. 🔒 Please note: This role does not meet the criteria for Skilled Worker Visa sponsorship. You must have the Right to Work in the UK.
How to Apply
Submit your application online by uploading your CV.
⚠️ Career Alert: We retain the right to close the position if sufficient applications are received; thus, we advise candidates to submit applications as soon as possible.
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