Mudwalls Food Group
Commercial Administrator
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Role Profile – Commercial Administrator
Mudwalls (Food Group) are a growing consolidator / distributor, relating to the supply of Fine Food and Drink, including Mudwalls Fresh Produce, to the independent Retail / Foodservice sectors. All the products we supply are consolidated and distributed from our purpose-built Distribution Centre in Redditch, Worcestershire. This ensures that all the Fine Food and Drink we supply meets the strict Mudwalls (Food Group) standards.
Due to continued growth, Mudwalls (Food Group) are recruiting for a new Commercial Administrator to join our existing team.
Responsibilities
The Commercial Administrator will act as a key support function to our commercial department.
- Experience in a similar role / knowledge of the food / retail Industry would be hugely beneficial.
- Understanding of the commercial process relating to the sourcing, purchase & supply of goods / products / services.
- Some knowledge in customer / supplier liaison / negotiation, inc. Margin / P&L comprehension, would be beneficial.
- New & existing supplier / product set-up / maintenance.
- New & existing customer maintenance (account setup, IT system setup, etc).
- Strong communication skills with experience of dealing with internal stakeholders, customers & suppliers.
- Experienced in the use of Excel & Microsoft based IT functionality.
- Provide effective customer service relating to deliveries / issues / enquiries.
- Pricing / system administration (inc. Customer Pricelist production, in conjunction with defined retail periods).
- Production of weekly sales reports (all customers).
- Assist Business Development team with customer related requirements.
- Dealing with & responding to Customer queries / requests / complaints, etc.
- Support in the processing of customer (sales) orders via various sources (i.e. EDI, email, telephone).
- Provide executive support to Managing Director and heads of departments.
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Key Requirements
- Own transport and full UK Driving License.
- Based full time at our Worcestershire Head Office.
- Hold the required standard of English language and literacy in relation to the role.
- Ability to work as part of a team, as well as independently, using own initiative.
- Highly numerate with strong diligence / attention to detail.
- Completion and recording of all company documentation as required.
- Flexibility (prepared to perform any other reasonable requested duties as requested).
- Strong / confident IT skills (Inc. Excel experience).
- Education: GCSE or equivalent.
- Punctual and self-motivated.
Employee Benefits
- Full time contract; Monday to Friday, with flexibility aligned to business requirements (P/T school hours considered).
- Annual Holiday Allowance.
- Competitive Salary (actual rate subject to candidate and experience).
- Employee Benefits Scheme.
- Pension Scheme.
- Training provided to include relevant product knowledge and company policies / procedures.
- Free on-site secure parking.
Core Values and Additional Essential Criteria
It is an essential requirement to display behaviours that reflect our ‘Core Values’ of Teamwork, Quality, Honesty and Passion.
- Teamwork – We are a fluid and flexible business. Everyone on site is an active part of our success. We like to develop our own people and support each other in achieving this. Our business succeeds best when we are closely aligned with our customers. Relationship smatter to us and are built on mutual understanding and trust.
- Quality – We have detailed experience across the food industry, and we are a business built on innovation. Our control and ownership of the integrated supply chain ensure quality in everything we do. We work at every stage throughout the supply chain to ensure our practices are ethical, responsible and of the highest standard.
- Honesty – We have built our business on integrity. We stand for our beliefs. We do the right thing. We respect the environment and communities we work with and within. We are open, transparent, and straightforward in our business dealings – and we are not afraid to tell people things they do not want to hear if we believe it is the right thing to do.
- Passion – We love what we do and what we produce. We care about the product we deliver, the service we provide, and the industry we work in. We are enthusiastic about new challenges, enjoy finding solutions to problems and embody an enterprising, ‘can do’ spirit.
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If this sounds like the ideal role for you, and you would like the opportunity to be considered, please submit your CV to: hello@mudwallsfarm.co.uk
Please note that candidates who are chosen for the next phase of the recruitment process will be contacted via email and invited to complete a behavioural assessment, and subject to results, an initial interview. Please be aware we are not currently able to contact all unsuccessful applicants.
Pay
Up to £28,080.00 per year
Benefits
- Bereavement leave
- Canteen
- Company pension
- On-site parking
- Store discount
Work Location
In person
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