M Group Transport
Commercial Administrator
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Administrative Role – Highway Maintenance Commercial Support
Location: UK-wide (based at M Group Highways offices) Employment Type: Fixed-term / Permanent (to be confirmed in offer) Grade/Level: Entry to Intermediate / IND3
About the Role
In a dynamic and evolving infrastructure sector, your responsibilities will push beyond traditional administrative duties. At M Group Highways, we’re committed to renewing and enhancing critical transport networks across the UK—supplying essential services that sustain the nation’s movement.
This role provides a structured opportunity to develop professionally through structured training, clear progression pathways, and a supportive environment where everyone is encouraged to thrive. You’ll support operational teams by managing project data, liaising with clients, and upholding governance standards—all while embedding our client-first, safety-focused culture.
What You’ll Be Doing
Core Responsibilities
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Data Management:
- Extract and input information from electronic returns and paper documentation into commercial management systems.
- Process client applications, ensuring accurate submissions and timely responses.
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Query & Compliance:
- Identify data gaps, inconsistencies, or ambiguities and raise queries with stakeholders.
- Maintain key project data schedules, aligning with guidelines from line managers.commercial leads.
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Communication & Relationships:
- Work with operational staff to follow up on overdue returns or ad hoc requests.
- Escalate workload issues or deadlines to senior team members promptly.
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Lifecycle Understanding:
- Familiarise yourself with project phases (planning, implementation, closure) and adapt your role according to progress.
- Learn and apply project-related governance rules as outlined in M Group’s policy frameworks.
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Continual Development:
- Complete all mandatory training on the M Group portal.
- Stay updated on new/refresher courses relevant to your responsibilities.
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Other Duties
- Collaborate across teams to fulfil additional, reasonable tasks as needed (line-manager-approved).
- All activities must adhere strictly to M Group’s standards, procedures, and policies.
What You’ll Bring
Essential:
- Strong IT skills, with hands-on proficiency in Microsoft Office (especially Excel).
- Ability to manage tasks independently, learn new systems, and adapt to project changes.
- Demonstrated learning agility.
Desirable:
- Background in infrastructure, construction, or allied industries (e.g., project coordination, operational admin).
- Familiarity with systems like:
- Finance (e.g. SAP, NetSuite)
- Purchasing/Payroll
- Stock management
- Commercial management (e.g. CMS, TradeNine)
- Confidence with digital tools (e.g. e-signing, CRM systems) or familiarity from past roles.
About Us
Why M Group?
We are:
- Ranked among the top UK highway maintenance contractors, implementing innovative solutions to sustain and improve road networks.
- A tranformative employer for veterans, fostered youth, and inclusive talent—ranked in the Top 100 Employers of ex-Service Personnel*.
- Committed to environmental and social value, supporting communities and sustainable infrastructure.
- Recognised for employee development, offering:
- Industry-recognised apprentice, graduate, and upskilling programmes.
- Supportive, values-driven culture with clear career pathways.
Our Approach
- Responsibility: Beyond compliance. We consider our role as stewards of safety, people, and the planet.
- Innovation: We seek creative solutions, challenging the status quo.
- Collaboration: We thrive as a unified team, empowering everyone to excel.
- Ambition: We lead essential infrastructure, shaping a better future.
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Your very own career expert that helps elevate your application to the next level.
- Top 100 since 2013, affiliated with Helix, Forge and Firi Ltd Groups.
What’s in it for you?
Core Benefits
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20 days annual leave + 10 bank holidays (pro-rata for part-time).
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Personal Accident Coverplan.
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Milk-free contract (eligibility with compulsory enrolment to pension after 30 days).
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Health & Wellbeing:
- 24/7 online GP service. -Flexible salary finance, Cycle to Work, and Give as You Earn (Giving in Your Pay) schemes.
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Inclusivity & Equity:
- ENABLE employee networks tailored to interests (e.g. neurodiversity, faith, disabled access).
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Strategic financial benefits:
- Matched pension scheme contributions.
- Employee Assistance Programme for counselling, legal advice, and financial guidance.
Reward & Recognition
- FAQ: a portal offering 1,000+ retail discounts.
- Refer-a-Friend: £1,000 cash reward for referred employees hired into entitlements.
- R&R Scheme: opportunity to win rewards, holidays, or company scrip.
Flexibility
- Saga Securities discounts.
- Access to a micro-long service award after 5 years.
- Career development lifecycle aligned with modern infrastructure needs.
About the hiring process
We partner with priority groups including:
- Armed forces veterans
- Apprentices/ Modern Apprenticeship programmes
- People with neurodiversity or protected characteristics Please select the relevant "statement of need" radio button on your application form.
Note: Some roles require two-step vetting as part of Human Resources intake. Individuals in client-facing or trust-only roles may undergo 3rd party screening.
Occasionally, advertisements may close before the stated** datetime**.
M Group Highways
Elevating essential infrastructure. Developing exceptional people.
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