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🌙 Commercial Assistant
📍 London – Hybrid (1-2 days in office) | 18-Month Fixed-Term Contract
The Moonpig Group, home to brands like Moonpig, Greetz, Red Letter Days and Buyagift, is on a mission to make people feel loved, celebrated, and remembered. We help people stay close and create meaningful moments through cards, gifts, and personal touches.
We’re shaping the future of online gifting with brilliant products, innovative technology, and heart. Our platforms empower businesses and individuals to create unforgettable experiences—whether it’s a laugh-out-loud card or a surprise gift.
Our collaborative culture and shared values drive us to spread joy, spark smiles, and make every celebration special. Join us if you’re ready to make an impact with your spark.
About the Role: Commercial Assistant
We’re seeking a commercially curious and organised Commercial Assistant to join our Commercial team in London. This opportunity is perfect for someone eager to build a career in e-commerce, buying, or commercial trading.
You’ll play a vital role in supporting the team across supplier onboarding, product launches, onsite trading, and marketing investment planning, ensuring smooth product launches and a commercially successful customer experience—all while gaining exposure to the full commercial lifecycle.
Collaboration is key as you’ll work with teams, including Buying, Marketing, Finance, Supply Chain, Content, and Legal.
Key Responsibilities
Supplier Onboarding & Activation
- Support the end-to-end onboarding of new suppliers, ensuring all required documentation is complete and accurate.
- Coordinate with Finance, Legal, Supply Chain, and Procurement to activate new suppliers efficiently.
- Maintain supplier documentation and trackers.
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Product Lifecycle Management
- Create and maintain product SKUs across internal systems.
- Ensure accuracy in pricing, cost pricing, barcodes, and promotional information.
- Perform daily quality checks on newly published SKUs, including pricing validation.
- Coordinate product imagery, asset collection, photography, and sample management.
Onsite Engagement
- Curate onsite product galleries to keep them relevant, engaging, and commercially effective.
- Review and enhance low-converting galleries.
Trading & Marketing Support
- Work closely with Content and Marketing teams to support the trading calendar.
- Provide day-to-day support during peak trading periods.
- Maintain weekly trackers for pricing, promotions, and barcode updates.
Data & Reporting
- Support reporting projects, including subcategory reporting and Tableau data preparation.
- Capture campaign activity across website and CRM channels.
- Track supplier-funded promotional investments and marketing contributions.
- Collate campaign performance feedback for supplier presentations.
- Maintain rolling supplier exposure decks.
- Own and maintain the finance tracker for marketing investment.
About You
We’re looking for someone who thrives in a systems-driven environment with strong functional skills. Here’s what you might bring us:
- Sharp attention to detail with a focus on accuracy.
- Exceptional organisational skills to juggle multiple priorities.
- Clear written and verbal communication.
- Commercial acumen and an interest in e-commerce.
- A proactive, solutions-focused mindset.
- Confidence in working with data, spreadsheets, and reporting tools.
- Ability to build strong cross-team collaborations.
- Basic Photoshop or image-editing skills help!
- Curiosity to understand what drives commercial performance.
- Resilience to work in fast-paced environments, especially during peak periods.
- Commitment to independence and ownership from start to finish.
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Ultimate Perks
We empower our team to thrive. Here’s what you can expect:
💰 Competitive Pay & Bonuses (with generous pension schemes and staff discounts) 🏥 Wellbeing First: Private healthcare, mental health support & dog-friendly offices 🌍 Flexible Working & Time Off: Generous holiday allowances, hybrid options (1-3 days in office), and up to 20 days of international working per year! 📈 Career Growth: Learning stipends, coaching, and development programs
Working at Moonpig Group
We believe in trusting our colleagues while supporting their personal lives. Regular office presence remains vital for collaboration and decisions.
To us, inclusivity and diversity are central. We foster a workplace where everyone feels they belong—regardless of background, working style, or personal needs.
We’re proud to champion: 🌈 LGBTQ+ communities 📊 Gender balance initiatives 🧠 Neurodiversity support 🌐 Cultural enrichment (through our EMBRACE program)
We continue pushing for progress, and our Employee-led EDI efforts ensure vibrant ideas and diverse voices find a home here.
Authentic you, respected. Do share your pronouns or preferred name—we love hearing individual details! Throughout the recruitment journey, let us know if you’d like adjustments to make your experience easier.
“We stand by our values.” Apply now—that's where the magic begins.
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