Fidelis Group
Commercial Business Development Manager
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Commercial Business Development Manager
Birmingham B44 9ER / hybrid
From £45,000 a year
Full-time, permanent contract
A fantastic opportunity has arisen for a high-achieving Commercial Business Development Manager to join our team, based in the Midlands. With an excellent basic salary and an uncapped commission plan on offer, we’re looking for a sales professional with a proven track record in securing contracted cleaning.
This isn't just ‘another’ BDM role; it's a pivotal position that underpins our unwavering commitment to excellence.
Who we are
Fidelis Contract Services, part of AIM-listed REACT Group plc, provides top-tier commercial, contract cleaning and facilities management services to businesses across the UK. Our Birmingham headquarters oversees a nationwide network which specialises in high-quality cleaning solutions for a vast range of clients in sectors including manufacturing, retail, healthcare and education.
We pride ourselves on professionalism, exacting standards and building strong client relationships. We are a dynamic and growing organisation, offering a collaborative and supportive environment that reflects our diverse workforce and truly represents our communities and clients. Join us and be part of a company that goes above and beyond to create immaculate environments.
What you'll be doing
As Commercial BDM, you will secure new, viable contracted business by actively selling the Fidelis proposition to new customers, markets, relationships and networks. By identifying new opportunities, you’ll drive and secure growth, increase sales revenues and increase brand awareness, whilst developing and managing key client prospects and new client relationships by:
- Working closely with the Director of Fidelis, Group Commercial Director, Business Operations Manager and our Marketing Team to actively develop and promote the Fidelis offering for business growth through business development strategies and outcomes.
- Building strategy and a detailed plan for targeting specific markets, organisations, networks and people.
- Creating and maintaining a sales pipeline and securing new commercially viable accounts and long-term contracts using Group CRM (HubSpot) systems.
- Actively compiling and completing contract and tender submissions, including site visits, pricing, bid writing and leading presentations.
- Identifying and nurturing relationships and networks that result in sales with key decision makers and budget holders.
- Prospecting for new clients by networking, ‘cold’ lead generation and working with team members and external partners to convert identified opportunities into new business, while promoting Fidelis’s vision, values and philosophy.
- Planning approaches, presentations and pitches based on Fidelis’s business offering and matching to client needs.
- Growing key existing customer relationships.
- Heading up our Key Contract Retention Team, liaising with Contract Managers, Operational Leads, Finance (etc.) to coordinate detailed contract retention strategies.
- Taking an active role as part of the Senior Management Team.
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Who we're looking for
Ideally, you are commercially astute with a successful background in contract cleaning and/or facilities management. Better still if this includes the delivery of commercial multi-soft services and the negotiation of long-term agreements. Tender / bid writing experience and a demonstrable track record of winning multi-year contracts and tenders is a requisite. You’ll also have:
- Sound awareness of selling commercial cleaning and supporting FM service delivery functions across multi sector applications.
- An accomplished sales-driven hunter approach, with the ability to prospect, seek, qualify and close deals confidently, while making effective commercial judgments.
- Excellent communication skills, the ability to initiate conversations, confidently promote the benefit and value of the sell, build rapport and develop and maintain effective client relationships.
- Presence and impact at meetings from first impression, portraying confidence, belief and a positive attitude.
- The ability to convert institutional frustrations and problems into viable, compliant and deliverable solutions.
- Exemplary attention to detail regarding IT skills, bid writing, preparing proposals and presentations, building costing sheets, understanding productivity rates, and applying sector specific knowledge to promote the success of the sales function.
- As a completer-finisher, the ability to manage a stream of relationships, projects, tenders and budgets effectively.
- Energy and enthusiasm, a winning mentality and desire to succeed, making your mark on the business through your own contribution and by collaborating with the wider team.
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What we’ll give you
- Competitive salary - from £45,000 PA dependent on previous experience
- Uncapped commission and benefits package
- Holiday entitlement of 25 days per annual leave year (plus Bank Holidays)
- Career development opportunities within a growing organisation
- The opportunity to work for a reputable company with a strong track record, where everyone’s voice is heard
- Company mobile phone, laptop and additional monitor
- Car allowance
- Company pension
- Company benefits which include training courses & schemes and access to our Employee Assistance Programme
- Job satisfaction, a sense of purpose and of being valued.
This is an unparalleled opportunity to progress your career in a company that values quality and the growth of its people above all else. If you're ready to take on this challenge and contribute to a thriving, responsible organisation, we encourage you to apply.
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
- Referral programme
- Work from home
Experience:
- Contract Cleaning Sales: 1 year (preferred)
- B2B sales: 1 year (preferred)
Work Location:
Hybrid remote in Birmingham B44 9ER
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