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Job Title: Commercial Change Specialist
Req ID: 57691
Job Function: Business Operations
Posting Start Date: 09/07/2026
Posting End Date: 17/07/2026
Division: UK Business
Job Location: GBR-London-BTHQ One Braham
Advertised Salary: Competitive, plus benefits
Location: London (You will need to be in the office 3 days a week)
About The Role
As a Commercial Change Specialist, you'll act as the control tower for contractual and commercial changes, ensuring every adjustment to agreements, pricing structures, and commercial terms is managed with precision, clarity, and minimal disruption.
This role is critical in navigating complex business operations and aligning change initiatives with strategic objectives.
You will be required to undergo National Security Vetting to SC or NPPV level.
What You’ll Be Doing
- Direct and Coordinate Change Traffic: Monitor and manage the flow of contractual amendments, ensuring they align with business objectives and requirements including through approval processes.
- Salesforce Management: Proactive Management of Salesforce tool to ensure an up-to-date pipeline.
- Maintain Clear Communication Channels: Serve as the central point of contact between delivery teams, finance, legal, and commercial stakeholders to avoid collisions in priorities or timelines.
- Ensure Safe Landings: Validate that all changes are implemented smoothly, minimizing risk and disruption to ongoing operations.
- Navigate Complex Landscape: Anticipate potential conflicts in terms, timelines, or compliance, and proactively reroute processes to maintain efficiency.
- Customer Facing: Work closely with the Authority Change and Commercial team to ensure alignment in target dates.
- Strong understanding of commercial operations (contracts, pricing, revenue models)
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Essential Skills / Experience
- Proven experience working in a change management role
- Experience influencing and persuading both internal and external stakeholders
- Experience using Salesforce system
- Strong understanding of commercial operations (contracts, pricing, revenue models)
- Be highly organized, with experience working within a high-pressured environment
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Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market-leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future?
Apply now
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