DRAMS Software
Commercial Coordinator
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Commercial Coordinator – London/Remote or Scotland-Based
Location
Aberdeen/Glasgow/Scotland Remote working options available
What Does DRAMS Do?
DRAMS provides bulk inventory and distillery warehouse management software, tailored to the unique needs of maturing spirit producers. Our systems are trusted by leading UK and international alcohol companies, including:
- Suntory Global Spirits
- Bacardi
- Campari
- Wm Grant & Sons
- Whyte & Mackay
- Glenmorangie
We’re part of Volaris Group, a global collection of vertical market software businesses, offering the strength of a larger company with the agility of a specialist team.
What Makes This Role/Company Unique?
You’ll join a small, experienced team with strong support and long-term career opportunities. This role blends local impact with global progression through the Volaris network, combining professional progression with opportunities for personal growth.
Key benefits:
- Comprehensive onboarding programme
- Access to both Scottish peers and global Volaris mentors
- True work-life balance, with flexibility to thrive inside and outside work
Day-to-Day Responsibilities
This is a non-sales, operations-focused role, focused on owning the commercial and operational side of the DRAMS sales process. Your role is to simplify sales workflows, reduce admin burden for leadership, and ensure customers switch smoothly from interest to purchase.
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Key Responsibilities Include
- Engaging with distilled spirits clients throughout the sales cycle.
- Managing the CRM – ensuring accurate, up-to-date records of sales activities and pipeline.
- Generating pipeline & forecast reports with the Marketing Manager, ensuring every opportunity has clear next steps and follow-ups.
- Writing proposals, quotes, and commercial packs from initial scoping notes.
- Drafting and managing contracts (NDAs, MSAs, statements of work, change-request quotes).
- Supporting sales presentations, demos, and customer meetings.
- Tracking renewals, upsells, and cross-sell opportunities.
- Continuously refining sales and proposal templates.
- Collaborating with marketing & customer success teams to ensure a seamless buyer journey.
- Representing DRAMS by staying informed on industry trends and customer needs.
- Executing desktop marketing research to understand market opportunities. -ựalising any other tasks allocated by Management
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Eligibility Requirements
To apply for this role, the following essential qualifications must be met:
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Experience in bid or proposal management.
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Background in commercial operations, sales support, professional services or consulting.
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Familiarity with B2B sales or software/technology environments.
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Excellent written and verbal communication skills for client-facing interactions.
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Comfortable with financial analysis, pricing negotiations.
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Highly organised, with strong time management and multi-tasking skills.
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Experience with CRM systems and office tools (Excel, Word, Zoho, Salesforce).
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Ability to work collaboratively as part of a small, agile team.
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Currently holds the legal right to work in the UK without sponsorship.
While not mandatory, the following would be advantageous:
- Knowledge of the distilled spirits/distillery sector.
- Experience with AI tools.
DRAMS reserves the right to update requirements where necessary during the shortlisting process.
How to Apply
If this role aligns with your career goals, please apply by clicking "Apply" and uploading your CV through the online system.
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