IFX Payments
Commercial Director - Fintech
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Overview of the role
IFX Payments is seeking an ambitious and commercially driven Commercial Director to lead and scale our fintech growth strategy across the UK market. This role is responsible for driving revenue growth, designing high-performing commercial frameworks, and building scalable go-to-market strategies across FX, international payments, PSP and MSB partnerships, and embedded fintech solutions.
The successful candidate will bring a strong track record within regulated financial services, with expertise spanning sales leadership, commercial structuring, onboarding optimisation, and cross-functional collaboration. Working closely with Finance, Product, Compliance, Risk, and Operations, the Commercial Director will play a critical role in delivering sustainable, compliant growth while enhancing the customer journey and strengthening IFX Payments’ position within the fintech ecosystem.
Key Responsibilities
Commercial Strategy & Go-to-Market Execution
- Develop and execute the commercial and go-to-market strategy for fintech, PSP, and MSB solutions across FI, NBFI, payment provider segments.
- Identify market opportunities, customer trends, and competitive positioning to drive revenue growth and market expansion.
- Design scalable sales and distribution strategies aligned with company objectives and regulated market requirements.
- Lead commercial planning, forecasting, pipeline management, and KPI reporting to ensure consistent target achievement.
- Drive strategic growth initiatives within FX, international payments, embedded finance, PSP, and MSB channels.
Sales Leadership & Organisation Design
- Build, lead, and develop high-performing commercial teams across business development, sales, partnerships, and fintech channels.
- Provide leadership across commercial functions, ensuring strong market positioning, strategic growth, and operational alignment.
- Create effective sales structures, onboarding frameworks, and measurable KPI environments to maximise performance and accountability.
- Establish clear commercial processes, sales governance, and enablement tools to support scalable growth.
- Lead and develop a high-performing relationship management function, ensuring strong client engagement, strategic partnership growth, and exceptional stakeholder management across fintech, PSP, MSB, and financial institution relationships.
- Foster a high-performance culture through coaching, performance management, regular reviews, and career development initiatives.
- Drive energy, engagement, and accountability while promoting a collaborative and commercially focused environment.
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Skills, Knowledge and Expertise
- Proven leadership experience within fintech, FX, payments, PSP, or MSB environments.
- Strong background in go-to-market strategy, sales-organisation design, and commercial leadership.
- Demonstrated success building and scaling high-performing commercial teams.
- Deep understanding of FX markets, international payments, PSP operations, MSB models, treasury solutions, and fintech ecosystems.
- Experience working with regulated financial institutions, NBFIs, PSPs, MSBs, and corporate clients.
- Strong commercial acumen with experience in pricing, commercial structuring, and revenue optimisation.
- Ability to operate effectively within regulated environments, balancing growth with governance and compliance requirements.
- Strong analytical, strategic thinking, and stakeholder management capabilities.
- Excellent communication, leadership, and negotiation skills.
- Experience using CRM platforms, sales enablement tools, and KPI reporting frameworks.
- Adaptable, entrepreneurial, and highly motivated with a strong work ethic and growth mindset.
- Excellent verbal and written communication skills.
- A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
- Adaptable, tenacious, and flexible who can perform under pressure.
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Benefits
We believe great people do their best work when they feel supported, rewarded, and empowered to grow. That’s why we offer a benefits package designed to support your career, wellbeing, finances, and life outside of work.
Time to Recharge
- 25 days’ annual leave, plus bank holidays
- An extra day off for your birthday
- Holiday loyalty scheme rewarding long-term service
- Work abroad scheme for added flexibility
Financial Wellbeing
- Competitive pension scheme via salary exchange
- Annual discretionary bonus scheme (eligible after probation)
- Financial education, planning & coaching platform
- Interest-free Season Ticket Loan for London travel
- Salary exchange nursery fee scheme
Health & Wellbeing
- Life Insurance
- Healthcare platform including:
- Cashback on dental, optical & physio
- Virtual GP access
- Mental health and stress support helplines
- Additional wellbeing resources
Family & Lifestyle Support
- Enhanced parental leave
- Cycle to work scheme
- Flexible benefits that support everyday life
Growth & Career Development
- Career development and progression tools
- Opportunities to grow within a fast-scaling international business
A Great Team Culture
From sporting events and pub nights to seasonal celebrations and socials, we make time to connect and celebrate together.
Diversity & Inclusion
We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity, or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.
What’s next?
We will review your application and come back to you as soon as possible. You must be eligible to work in the UK to be considered for this position. Full background checks will be carried out.
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