Saga plc.
Commercial Executive – Travel
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Job Introduction
Commercial Executive – Travel
Salary: up to £26,000 per annum
Type: Permanent
Hours: Full Time - 35 hours per week
Location: Hybrid- Crawley (3 days a week in the office)
We’re looking for a detail-driven Commercial Executive to join our Travel team. In this role, you’ll be responsible for supporting the Revenue Managers with accurate implementation of pricing and promotional setup across our travel products, ensuring everything we bring to market is commercially effective and customer-focused.
This is a hands-on role with exposure to pricing, revenue management, and cross-functional collaboration, allowing you to develop a broad commercial understanding and offering opportunities to develop your skills and experience over time.
This position would suit someone who is analytical, highly organised, confident working with data and Excel, takes ownership, and communicates effectively with internal teams and external customers.
This role requires you to be working from our Crawley office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function.
Role Responsibility
- Assist in the setup and accuracy of promotional content, including pricing, messaging, and terms & conditions across all channels
- Collaborate with Marketing, Studio, and Digital teams to deliver campaigns in line with agreed deadlines
- Communicate pricing information to internal and external stakeholders
- Produce reports and insights on inventory and performance using internal systems as required.
- Conduct competitor analysis and support broader commercial strategy and decision-making
- Process and turn around daily queries received.
The Ideal Candidate
You’ll be comfortable working with detail while maintaining accuracy, bringing a proactive, self-sufficient approach; able to work independently, take ownership, and communicate clearly with internal teams and external customers.
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- Excellent attention to detail with the ability to manage large volumes of data and information accurately
- Excellent organisational skills with the ability to prioritise and meet deadlines
- Confident communicator with strong interpersonal skills
- Numerate and analytical, with good Excel skills
- Commercially aware, with a customer-focused mindset
- Experience in a travel or commercial environment is preferred
- Familiarity with reservation or revenue systems (e.g., Tigerbay, Taurus, or similar) is advantageous
- A proactive team player who thrives in a collaborative environment
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
Package Description
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE FOR THIS ROLE:
- 25 days holiday + bank holidays
- Option to purchase additional leave - 5 extra days
- Pension scheme matched up to 10%
- Company performance related annual bonus - Up to 5%
- Life assurance policy on joining us, 4 x salary
- Wellbeing programme
- Colleague discounts including family discounts on cruises, holidays and insurance
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced maternity and paternity leave
- Grandparents leave
- Income protection
- Access to Saga Academy, our bespoke learning platform
About The Company
Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.
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Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose.
We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.
Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.
We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
Saga Group
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