Commercial Field Investigator

You will also be in contact with third parties such as credit reference agencies and the police by various media, so an essential part of this role will be to keep abreast of current legislation and codes of practice as they relate to insurance investigations.

Experience of investigating fraudulent claims in the field and/or experience in handling a portfolio of general domestic/commercial claims with an interest in fraud are a pre-requisite for this role.

The skills you will have when you apply:

• Commercial Insurance Knowledge: Strong understanding of commercial insurance policies, claims handling, fraud risks, and relevant legal and regulatory requirements
• Qualifications: Ideally ACILA, ACFS, CII or a related insurance, fraud, or investigative qualification.
• Investigation Experience: Experience conducting commercial insurance investigations within an insurer, loss adjusting practice, specialist investigation firm, or similar environment.
• Communication Skills: Excellent interviewing, telephone, and report-writing skills, with the ability to engage effectively with customers, witnesses, and key stakeholders.
• Analytical Judgement: Ability to review and assess evidence objectively, identify irregularities, and make balanced, evidence-based decisions.
• Driving Licence & Collaboration: Full UK driving licence with a willingness to travel as required, alongside the ability to build effective working relationships with colleagues and external partners.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• Company car or monthly car allowance.
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection

Other Benefits

• Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan,
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.