Billion Insurance Brokers
Commercial healthcare insurance handler
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Company Description
Billion Insurance Brokers is a specialist brokerage focused on medical malpractice and commercial insurance solutions. The firm partners with healthcare providers and businesses to design tailored coverage that addresses complex clinical and operational risks. By combining sector-specific expertise with dedicated client service, Billion Insurance Brokers helps organizations protect their people, assets, and reputations. The brokerage values professionalism, integrity, and long-term relationships, creating a collaborative environment for team members. Employees can expect exposure to diverse healthcare and commercial clients and opportunities to grow their skills in a niche insurance market.
Role Description
This is a full-time Commercial Healthcare Insurance Handler role based in Southend-On-Sea and our London offices, with a hybrid working arrangement, allowing some work from home. The role involves managing a portfolio of healthcare and commercial insurance clients, including:
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- Preparing quotes
- Handling renewals
- Processing mid-term adjustments
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The handler will review policy wordings, assess client requirements, liaise with insurers, and ensure that coverage aligns with regulatory and contractual obligations. Daily tasks include:
- Responding to client queries
- Maintaining accurate records
- Following up on documentation
- Supporting claims notification and follow-through
The role also requires regular communication with internal teams and underwriters, contributing to process improvements and delivering consistent, high-quality service.
Qualifications
- Experience in commercial insurance handling, ideally within healthcare or medical malpractice lines.
- Strong client service skills, including clear communication, relationship management, and proactive follow-up.
- Solid administrative abilities, such as accurate data entry, document management, and attention to detail.
- Good analytical and numeracy skills for reviewing policy terms, premiums, and coverage comparisons.
- Familiarity with insurance market practices, regulatory requirements, and basic risk assessment principles.
- Comfort with hybrid working, able to manage time effectively both in-office and from home.
- Proficiency with common office software and insurance systems; willingness to learn new tools as needed.
- Relevant insurance qualifications (e.g., progress toward CII or equivalent) or experience in a broker or insurer environment is a requirement.
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