Clark James Recruitment
COMMERCIAL INSURANCE TEAM LEADER
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title
COMMERCIAL INSURANCE TEAM LEADER
Location: Maidstone
Salary: up to £55k
Hybrid working
Clark James Specialist Insurance Recruitment are seeking a Team Leader with Commercial Insurance broker experience to help a popular Maidstone-based Insurance broker deliver an excellent and comprehensive service in the administration of new business, renewal, and mid-term changes so that customers' needs are best satisfied through suitable cover and pricing. The role is only suitable if you are working in Commercial Insurance.
This role is ideal for a Senior Account Handler looking to take their first step into leading a team to be at their best. With a commitment from a 'hands-on' leadership team, they can provide a first-class development plan into wider management responsibilities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Please note this is a full-time, permanent opportunity. You will be based in Maidstone and ideally be onsite for 3 days per week on average.
Responsibilities
- Lead and manage the day-to-day operations of the new business account handling team, ensuring efficient workflows and high performance.
- Provide ongoing coaching and development opportunities to team members, fostering a culture of continuous improvement and exceptional service delivery.
- Identify and implement process improvements to enhance efficiency and effectiveness.
- Partner with Account Executives to develop and execute client retention strategies.
- Negotiate renewal terms with insurers and present options to clients.
- Generate professional reports and summaries using designated templates.
- Secure premium collection in accordance with established procedures.
- Maintain accurate and meticulous records within Acturis and the company diary system.
- Manage policy adjustments, including notifying insurers, issuing revised documentation, and collecting additional premiums, all in adherence to company protocols.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Qualifications & Knowledge
- Minimum of 2 years' experience in commercial insurance.
- Proven working knowledge of all major general insurance classes.
- Adherence to the CII's Code of Ethics and a thorough understanding of GDPR regulations.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location