NTT DATA Europe & Latam
Commercial Manager - FTC
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Commercial Manager - FTC
Associate Commercial Manager
Location: [Specify if applicable—for UK & Ireland]
About the Role
As an Associate Commercial Manager, you will play a key supporting role in enabling the business to secure and execute high-quality commercial deals. Your work will bridge sector strategy, sales, contracting, and delivery—ensuring that agreements are competitive, compliant, sustainably profitable, and in alignment with both customer outcomes and sector goals. This role covers all Products and Services Sector Customers, ensuring broad applicability across our offerings.
Your responsibilities include:
- Supporting proposal development, pricing, negotiation, and contract management
- Balancing commercial pragmatism with risk awareness while driving customer-centred solutions
- Identifying commercial risks and opportunities, mitigations, and aligning decisions across functions
- Serving as a trusted advisor to internal/external stakeholders
Responsibilities
Deal Support & Commercial Delivery
- Contribute to shaping competitive, viable proposals that align with customer needs and business objectives
- Structure deals to ensure pricing, risk allocation, and delivery assumptions are transparent, achievable, and sustainable
- Assist in drafting and negotiating contractual terms, work orders, and pricing models
- Lead/participate in supplier and customer negotiations, ensuring risk flow-down/up is structured effectively
Commercial Strategy & Deal Making
- Collaborate on pricing strategies for new opportunities, emphasising value-driven and practical approaches
- Help balance growth ambitions with realistic commercial outcomes, improving client experience
- Support simplification of contractual processes to expedite agreements
- Advise on strategic commercial frameworks to enhance positioning and defend margins
Risk & Opportunity Management
- Identify and assess commercial risks and opportunities throughout the deal lifecycle and in active contracts
- Develop mitigation strategies, ensuring oversight of exposure metrics, work-in-progress, and dependencies
- Assist in quantifying risks and communicating their impact to stakeholders
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Contract & Post-Signature Management
- Provide support to delivery teams on contract interpretation, changes, and disputes to safeguard revenue and margins
- Lead activities such as debt recovery, rate-card management, and payment mechanism optimisation
- Collaborate on issue resolution, ensuring adherence to contractual terms and preventing margin erosion
Supplier & Governance Management
- Monitor supplier contracts, ensuring alignment with customer obligations, regulatory compliance, and security/data protection standards
- Contribute to consistent governance protocols, approval processes, and policy adherence
Stakeholder Management & Influence
- Build functional partnerships across Sales, Delivery, Legal, Finance, Suppliers, and Customers
- Act as a commercial advisor, translating intent into actionable operational strategies
- Foster cross-functional alignment with pragmatic commercial guidance
Commercial Excellence & Capability Building
- Support the development of pricing policies, frameworks, and commercial best practices
- Advise on training initiatives to enhance commercial knowledge across the sector
- Contribute to IP strategy regarding commercial trade-offs and proprietary asset management
Experience & Requirements
Key Qualifications
- Proven experience in commercial, contracts, or deal support roles, preferably in technology or services sectors
- In-depth knowledge of the entire deal lifecycle—from bid submission to contract renewal
- Experience with pricing mechanisms, commercial risk management, and contract structuring
- Strong stakeholder engagement skills and ability to influence senior leaders
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Desired Skills & Traits
- Premium commercial awareness: Judicious in balancing value delivery, risk mitigation, and profitability
- Precision and clarity: Detail-oriented with structured problem-solving skills
- Resilience & adaptability: Thrives in high-paced environments, requiring autonomy and strategic escalation judgement
- Collaborative mindset: Open to early involvement and cross-functional coaching
- Proactive growth orientation: Willing to upskill and deepen expertise
About NTT DATA
NTT DATA is a global leader in technology services, AI, and digital infrastructure with $30+ billion in annual revenue, serving 75% of the Fortune Global 100. Our 70+ country operation and culture of innovation drive impactful solutions for both businesses and society. Part of the NTT Group, we invest $3 billion+ annually in R&D—fostering a diverse, inclusive workplace with flexible, development-driven opportunities.
Join our Empowerment Beyond Borders initiative, where your career grows alongside the company’s mission. We’re an equal-opportunity employer, actively supporting individuals with disabilities and long-term health conditions through tailored accessibility in recruitment and employment.
Why Work With Us?
✅ Personalised benefits: Financial, mental, and physical wellbeing support ✅ Flexible working options ✅ Career progression: Unlimited training, learning, and development opportunities ✅ ** belts and buffer release** Check our UK & Irish role hub for more info
If you have disability-related adjustments required, or if you meet the minimum criteria and self-identify during hiring, we guarantee an interview.
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