Southern Housing
Commercial Repairs Supervisor
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Direct Services Commercial Lead Technician
We’re seeking an experienced and proactive maintenance professional to take the next step into a leadership role as a Direct Services Commercial Lead Technician within our Reactive Repairs team. In this position, you’ll deliver high-quality maintenance services across our commercial and hostel sites, playing a crucial role in ensuring reliability, value for money, and alignment with our high standards.
Key Responsibilities
- Reporting to a Head of Service or Operations Manager, you will lead a dedicated team of technicians, managing workloads to ensure a responsive, efficient, and customer-focused service.
- Drive performance against key KPIs, promoting a "first-time fix" approach while maintaining high standards of workmanship.
- Guarantee all works are completed on time and in accordance with contractual requirements.
- Foster a safety-first culture and productive team environment to deliver outstanding customer satisfaction.
- Communicate clearly and consistently to ensure seamless coordination between technicians, residents, and colleagues.
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Requirements
- A full UK driving licence (clean driving record required).
- Previous working experience in Housing Associations, House Builders, Local Authorities, or Construction Contractors, preferably in roles such as Site Supervisor, Site Manager, or Foreperson.
- Proven leadership skills to drive a culture rooted in our company values, inspiring and motivating a team across all levels and fostering long-term commitment to our vision.
- Demonstrates a blended management style, supporting operatives, residents, and colleagues with self-awareness and a genuine commitment to service improvement.
- Strong ability to make sound judgements, solve complex problems, identify and manage risks effectively.
- Positive attitude towards collaborative teamwork with residents and colleagues.
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Advert Closing Date
Thursday, 9th July 2026, at 23:59
Note: We reserve the right to close this position early in response to a high volume of applicants.
Succcess Considerations
When drafting your supporting statement, please address how you meet the outlined criteria, providing clear examples of your competence in each area.
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