Suffolk Jobs Direct
Commissioning and Contracts Officer
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Commissioning and Contracts Officer
county council
# **Job Title: Commissioning and Contract Officer (Provider Support Team)**
**Location:** [Community based](#) – primarily at **Endeavour House, Ipswich IP1 2BX**
**Salary:** £34,434 per annum (pro rata for part-time roles)
**Hours:** 37/week – **flexible working options available**
**Contract Type:** **Fixed-term or secondment** (up to **24 months** due to workload demands)
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## **About the Role**
As part of the **Provider Support Team**, this **critical role** sits at the heart of Suffolk County Council’s commitment to shaping and strengthening Suffolk’s care market. You’ll collaborate with colleagues, partners, and communities to build **trust, share ideas**, and deliver **services that create lasting impact**. Join us to **reimagine possibilities** in care.
### **Key Responsibilities**
- **Workshop Development & Delivery –**
- Design and deliver high-impact training workshops, including:
- **Dementia awareness**
- **Ageing simulation (suit) training**
- **Record-keeping best practices**
- **Safeguarding training**
- **Empower care providers** to deliver exceptional care tailored to service users’ needs.
- **Sector Development –**
- Work closely with **Contract Officers** to identify and exploit **growth opportunities** within the market.
- Attend **seminars and coproduction events** to benchmark **best practices** and industry trends.
- Support the **development and adaptation** of workshops when **skills gaps** are identified.
- **Feedback & Learning –**
- Provide **structured feedback** to Contract Officers, including **learning reviews**.
- Act as a **trusted advisor** to providers on **policy changes, standards, or compliance updates**.
- **Key Skills & Behaviours –**
- Excellent **organisation, time management**, and **communication** skills.
- Strong **relationship-building** capabilities to foster professional ties with providers.
- Proactive and **growth mindset** – committed to driving incremental improvement.
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## **The Provider Support Team**
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A supportive, collaborative team of just three professionals (a manager and two officers) with tangible impact in:
- Developing the future of Suffolk’s care sector
- Offering targeted onboarding and progress reviews for care providers
- Ensuring alignment with strategic commissioning goals
The team exists within Suffolk County Council’s Strategic Commissioning and Contract Management Service.
Our Commitment to Diversity & Inclusion
Suffolk County Council believes in the power of potential and is dedicated to creating a workplace that fosters:
✔ Equality of opportunity – Representation from underrepresented groups is especially welcome. ✔ Dignity and respect – A culture where diverse voices are heard and nurtured. ✔ Inclusivity – Backed by our annual Workforce Equality Report.
For further questions, contact Louis Meers (He/Him):
- Phone: 01473 263195
- Email: Louis.Meers@suffolk.gov.uk
If applying via secondment, please review our policy first and seek approval from your line manager before submitting an application.
How to Apply
1. Pre-application Steps
- Download the Job and Person Profile (Word document) from the advert’s ‘How to apply’ section.
2. Apply Online
- Click Apply Now to begin your digital application.
3. Essential Documents (Max Length per Section: 400 words)
Attached must include:
- A supporting statement addressing:
- An example where you built open, honest relationships to overcome barriers (e.g., service delivery delays, stakeholder tensions).
- A time when you employed initiative or creativity to improve a process, service, or organisation system.
- How you’ve researched or networked with external partners to inform your work—what you learned and how it was applied.
- A scenario where you delivered a workshop/training session; detail how you engaged participants and the outcomes achieved.
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- A anonymised CV (remove name/personal details)
⚠ Important: We welcome genuine applications over AI-generated responses. Sch rifles authentic voices throughout the process.
4. Policy Note
Applications missing a supporting statement or CV will not be progressed.
Terms of Employment
-
Safeguarding Commitment:
- DBS checks or police vetting may be required for this role.
-
Pledge: Suffolk County Council is committed to safeguarding children, young people, and vulnerable adults. All staff/volunteers must uphold this principle.
About Suffolk County Council
A modern council delivering careers in all areas with opportunities to utilise your skills for positive, systemic impact. Offering:
✅ Flexible working – Align roles with modern working arrangements; flexible requests welcomed upon day one. ✅ Leave: 29 days’ annual leave (pro rata) plus UK bank holidays + two paid volunteering days. ✅ Pensions:
- Membership of the competitive Local Government Pension Scheme (LGPS). ✅ Wellbeing:
- Comprehensive travel, lifestyle, health, and wellbeing benefits.
- Performance-linked pay progression + annual cost-of-living pay boost. ✅ Growth:
- Funding for training and professional development.
- Career opportunities across our expanded service areas.
✅ Inclusivity: Vibrant staff networks promoting diversity in workplace operations.
For detailed benefits, values, and diversity commitments, visit Suffolk County Council careers website
Closing Date & Adjustments
Deadline for applications: Midnight, 11.30pm GMT, 19 July 2026.
Adjustments:
If you require any reasonable adjustments at an early stage, contact:
- Telephone: 03456 014412
- Email: recruitment@suffolk.gov.uk
Adjustments may also be available as you progress to later recruitment stages.
We can’t wait to hear from you!
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