Pinnacle Group Limited
Communal Cleaner
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Communal Cleaner – Homes FM Cleaning Team
Location: Apartment Blocks, Welwyn Garden City (AL7)
Pinnacle Group is looking for a Communal Cleaner to provide and maintain high standards of cleanliness and hygiene within our communities. You will be joining our Homes Division, a market-leading provider of housing, neighbourhood, and workplace services with over 30 years of experience.
Pinnacle Group is a people-first organisation, committed to a values-driven culture that emphasises Trust, Respect, Involvement, Challenge, and Delivering Excellence.
About the Role
As a Communal Cleaner, you will work within the Homes FM Cleaning Team, contributing to the clean, safe, and healthy environment for staff, residents, and visitors. We are offering what begins as a Temporary to Permanent (37.5 hours/week, Monday to Friday, 8:00am – 4:00pm) role, with an immediate start.
Key Responsibilities
- Provide cleaning and maintenance of communal areas, including staircases, corridors, and hallways.
- Sanitise high-touch surfaces, such as door handles, push plates, window sills, light switches, and sinks to prevent the spread of germs and illness.
- Manage waste disposal, collecting, transporting, and storing waste in both internal and external areas while ensuring correct sorting via colour-coded processes.
- Ensure safe manual handling when moving furniture, cleaning equipment, or hazardous waste.
- Carry out cleanliness inspections and follow-up to address residue or contamination.
Key Responsibilities
Our ideal candidate will:
- Demonstrate reliability and dedication to delivering exceptional service.
- Take pride in meticulous attention to detail and maintain high standards of cleanliness.
- Establish and uphold safety protocols as part of their daily routine.
- Exercise basic problem-solving skills to address any immediate household maintenance needs.
- Actively endorse diversity, equality, and inclusion, as a value integral to Pinnacle Group’s culture.
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Minimum Essential Requirements
To excel in this role, the successful applicant will need:
- A valid UK driving license (essential for attendance and delivery of duties).
- Sufficient physical fitness to carry out repetitive, manual cleaning tasks.
- Proficiency in manual handling to safely lift and move household or facility equipment.
- Knowledge of and adherence to COSHH (Control of Substances Hazardous to Health) and Health & Safety regulations.
- Ability to follow strict colour-coded cleaning protocols.
- Basic competency with a range of cleaning equipment (mops, vacuum cleaners, hoovers, microfibre cloths, etc.).
Who We Are
Pinnacle Group is the UK’s market-leading national provider of housing, neighbourhood, and workplace services. With a track record of over 30 years, we specialise in place-based management and maintenance, strengthening the everyday lives of our communities through expertly delivered services.
We pride ourselves on fostering an inclusive culture that values diversity. By reflecting the communities we serve, we better understand their diverse needs, single-mindedly committing to client trust, staff satisfaction, and ongoing development.
Core Values
We’re seeking applicants who embrace our core principles:
- Trust – Building and sustaining confidence with honesty and accountability.
- Respect – Treating everyone consistently, regardless of background.
- Involve – Collaborating to add value, proactively seeking inclusion and feedback.
- Challenge – Pushing boundaries creatively and sustainably.
- Deliver Excellence – Commitment to precision and success in every task.
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Pinnacle Perks: Your Benefits
Company-Wide Benefits
- Competitive orderly pay progression (leading from temporary to permanent).
- Pension scheme with incremental enhancements.
- Maternity/Paternity leave provisions.
- Safe and compliant workplace practices.
- Enhanced sickness schemes.
Additional Benefits
- Flexible working arrangements tailored to your schedule.
- Life Assurance for your peace of mind.
- Cycling to Work Scheme with an inclusive allowance.
- Employee Assistance Programme to support work-life balance.
- 5%+ Retail Discounts on partner brands.
- Childcare Assistance and Season Ticket Loans.
- Private Medical Insurance for added well-being.
- Additional paid annual leave above the legal minimum.
- Continuous learning programs and personal development plans to foster career growth.
Why Pinnacle?
We welcome applications from people of all backgrounds and encourage inclusiveness, reflecting the diversity of our communities. At Pinnacle Group, we believe in people power and encourage our colleagues to:
- Contribute proactively to a supportive culture.
- Enhance their skillsets through professional development.
- Grow within a stable, values-driven organisation.
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