Suffolk County Council
Communications Assistant
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Job Description
Suffolk County Council
Address: West Suffolk House, Bury St Edmunds, Suffolk IP33 3YU or Endeavour House, Ipswich, Suffolk IP1 2BX, hybrid working
Salary: £28,598 per annum (pro rata for part time)
Hours: 37 hours per week, flexible working options available
Contract: Fixed term or secondment to 31/03/2028 (funding)
The Sustainable Suffolk partnership, hosted by Suffolk County Council, is passionate about a better future for Suffolk’s communities and environment. If you are too, join us as Communications Assistant and make a meaningful impact. Your creativity and drive will help us to grow our digital communications channels and support residents, businesses, schools, and communities make sustainable choices that help both their finances and the Suffolk environment.
Reimagine the possibilities.
Your Role And Responsibilities
The primary purpose of this post is to:
- deliver digital communications for a range of sustainability projects across Suffolk such as social media content, email marketing and website content
- support the Senior Communications Officer with the delivery of a county-wide behaviour change campaign
- lead on delivery of our communications strategy, growing our channels so that we can reach and engage with more people across Suffolk.
You will need
- experience delivering digital communications across multiple channels designed to empower and encourage action at a county/regional scale
- excellent copywriting skills and creative ideas, be able to work independently and as part of a team and be self-motivated. We deliver communications for many different projects so you will need to be highly organised and able to prioritise work effectively.
Our ideal candidate will have a comprehensive understanding of environmental sustainability communication.
You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert. If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The Communications Assistant role sits within Sustainable Suffolk – a partnership of all of Suffolk’s public sector organisations - and reports to the Senior Communications Officer. The role is hosted at Suffolk County Council on behalf of the partnership. The Sustainable Suffolk team is a dynamic group of professionals focused on delivering projects that help people, businesses, schools and communities become more sustainable. You can read about these projects at Projects Archive - Sustainable Suffolk.
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The team works in a flexible way and embraces hybrid working where this improves efficiency in the delivery of our shared objectives. We also work in a range of environments including schools, businesses and out in the Suffolk community.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Bailey Tait for a casual conversation. You can reach them by emailing Bailey.Tait@suffolk.gov.uk.
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.
How To Apply
Step 1 - Read the Job and Person Profile (JPP) (word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).
- Can you tell us about a time when you delivered an external digital communications campaign across multiple channels? What was your approach, and how did you measure its success?
- Describe a time when you had to manage several projects or tasks with competing deadlines. How did you prioritise and ensure everything was delivered on time?
- Tell us about your experience of using digital tools such as Mailchimp, social media scheduling platforms, Canva, websites or analytics tools to support communications activity.
Step 4 – Upload a word document/pdf of the completed task. You can find details and instructions for the application task below:
Brief:
“Create a mini communications campaign to encourage Suffolk residents to take one simple climate action (e.g. reducing food waste, using public transport, saving energy).”
Output:
- 3x social media posts for the Sustainable Suffolk social media channels (please include either the completed graphics/videos/photos or the descriptions of the visual elements for each post. Also include a caption for each post)
- 1x short email newsletter section for the Sustainable Suffolk newsletter (no more than 200 words)
- 1x title plus intro for a blog for the Sustainable Suffolk website
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Step 5 - Upload a CV (without name and personal details).
Please note: Without a supporting statement, brief and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page.
Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages.
Closing date: 11.30pm, 22 July 2026.
Interview date: Beginning of August, to be confirmed.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
About Us
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
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