TikTok
Communications Manager, Global T&S and Technology Communications
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About the Role
This role sits within our Global Trust & Safety and Technology Communications team and will work closely with cross-functional Product, Trust and Safety, Legal, Public Policy teams, as well as global communications colleagues across all regions.
We're looking for an experienced communications professional to join our Global Trust & Safety and Technology Communications team. In this role, you’ll play a leading role in communicating how TikTok protects its community—particularly teenagers—by complying with global regulations.
Responsibilities
- Create blog posts, media pitches, and launch materials to amplify global announcements and initiatives, working closely with regional teams to adapt these announcements to their markets.
- Draft materials that help empower our global communications colleagues, such as fact sheets and executive bios.
- Monitor and analyse the global regulatory landscape to provide actionable insights that protect and enhance TikTok’s reputation.
- Work collaboratively with Product, Trust and Safety, Legal, Public Policy, and other teams, providing communications counsel and support, ensuring message accuracy and consistency.
- Train and advise spokespeople in preparation for media interviews, press conferences, and presentations.
- Travel as needed to support the team and be willing to work flexible hours when necessary.
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Qualifications
Minimum Requirements
- BA/BS degree in Communications, Public Relations, Journalism, or a related field.
- 5+ years’ experience in external communications.
- Understanding of global regulatory efforts that focus on social media and teens/youth.
- Experience working in Public Affairs or Policy Communications.
- Proven track record of writing to a high standard.
- Experience working for an agency and in-house at a global company.
- Press office or crisis communications experience.
Desired Qualifications
- Experience collaborating with colleagues based around the world.
- Ability to work well under ambiguity and be self-motivated.
- Ability to respond to, and collaborate in, various situations with empathy and a people-first mindset.
- Passion for the technology and entertainment sectors.
- Ability to combine strategic thinking with practical execution skills.
- Comfortable working in a fast-paced, flexible environment and able to adapt quickly to change.
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About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
- Global HQs in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Benefits & Culture
- Join a team that prioritises innovation, humility, and impact in a rapidly growing tech company.
- Embrace a "Always Day 1" and resilient mindset—every challenge is an opportunity to learn and innovate.
- Work alongside a diverse, curious, and collaborative team committed to inspiring creativity and fostering joy.
Diversity & Inclusion
TikTok is passionate about creating an inclusive environment that values different skills, experiences, and perspectives. Our diverse teams mirror the global communities we connect—and at TikTok, we celebrate those voices.
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