The Company of Master Jewellers
Communications Officer
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The Company of Master Jewellers
The Company of Master Jewellers supports independent jewellers across the UK and Ireland by providing exceptional services that drive growth, improve productivity and increase profits. Our members enjoy tailored benefits such as marketing services, training, networking opportunities, supplier discounts and flexible payment terms. As industry leaders, we advocate for our members and maintain strong relationships with suppliers, stakeholders, and the media.
Role Objective
To support the delivery of clear, consistent and engaging communications across all CMJ channels, ensuring strong promotion of events, initiatives and membership value.
The Communications Officer will play a key role in enhancing member engagement and brand visibility, contributing to the growth of the CMJ through effective storytelling, campaign execution and stakeholder communication.
Key Responsibilities
Communications & Content Delivery
- Develop and deliver communications across digital, social, email, and print channels to promote CMJ activity.
- Create, edit, and distribute high-quality content including newsletters, press releases, website updates, and social media posts.
- Ensure all communications are aligned with CMJ brand guidelines, tone of voice, and strategic messaging.
Campaign & Channel Management
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- Support the planning and execution of integrated communication campaigns across events, membership and commercial initiatives.
- Manage and maintain communication channels, ensuring content is timely, relevant and engaging.
- Work closely with Marketing and Membership teams to align messaging with wider business objectives.
Media & Stakeholder Engagement
- Build and maintain relationships with industry press, media partners, and key stakeholders.
- Support media outreach, press coverage, and PR opportunities to raise the profile of the CMJ.
- Act as a key point of contact for communications-related enquiries.
Events Support
- Support the delivery of communications for CMJ trade shows, events and campaigns.
- Assist with the creation of event collateral and on-site messaging.
- Ensure a consistent and professional communications presence across all events.
Performance & Insight
- Monitor and report on communications performance, including media coverage, campaign effectiveness and social engagement.
- Provide insights and recommendations to improve reach, engagement and impact.
- Maintain accurate records of communications activity and outputs.
Key Skills & Experience
Essential:
- Degree or equivalent experience in Communications, Marketing, Public Relations, or related field.
- Previous experience in a communications role.
- Excellent written and verbal communication skills with strong attention to detail.
- Experience managing social media platforms, email campaigns and content systems.
- Strong organisational skills with the ability to manage multiple projects and deadlines.
- Confident stakeholder engagement and relationship-building skills.
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Desirable:
- Experience within events, membership organisations or retail sectors.
- Understanding of PR and media relations.
- Creative mindset with an ability to engage audiences through storytelling.
Success Measures
- Engagement levels across communication channels.
- Quality and consistency of content delivery.
- Effectiveness of campaigns in supporting events and membership growth.
- Media coverage and PR impact.
- Contribution to overall member engagement and satisfaction.
Why join the CMJ?
- Be part of a leading trade organisation at the heart of the UK jewellery and watch industry.
- Work on high-profile trade shows, events and member initiatives.
- Opportunity to contribute to a growing and evolving membership network.
- Collaborative team environment with opportunities for creativity and development.
Salary
£30-35k dependent on experience.
Deadline
5pm Monday 20 July 2026.
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