Medicines and Healthcare products Regulatory Agency
Communications Specialist: Business Technology Change Programme
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Communications Specialist, Business Technology Change
We are currently looking for a Communications Specialist, Business Technology Change to join our award-winning Communications & Engagement group.
This is a full-time opportunity, on a 12-month fixed-term contract, internal move, loan, or temporary promotion basis. The role will be based in 10 South Colonnade, Canary Wharf, London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs, so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.
Who are we?
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
MHRA Communications and Engagement is a multi-award-winning group that has a consistent track-record of achievement and providing value for money. Our focus is to support the Agency to deliver its business outcomes by putting patients and the public at the centre of all our work. We are organized in the following teams: News & Media, Communications, Patient and Public Involvement and Engagement, and Customer Experience. This role is in our Communications team.
What’s the role?
This role offers the opportunity to work at the heart of high-profile communications and engagement activity, supporting the MHRA's mission and new multi-year strategy.
- Lead delivery and implementation of effective communications strategies to support the delivery of Business Technology Change programme supporting organizational priorities
- Develop and drive forward communications for a high-profile programme to improve business technology used across the organization
- Ensure alignment of communications on the programme with the MHRA's brand, strategic communications, and internal communications priorities, working closely with senior leaders and project/programme governance to provide advice and direction.
Key responsibilities:
- Developing and delivering integrated communications plans aligned to the Business Technology Change programme and organizational objectives
- Providing expert communications advice to senior leaders, programme teams, and wider internal and cross-government stakeholders
- Plan and matrix manage the delivery of communications activity across media, digital, and stakeholder channels
- Creating high-quality content, including messaging, engagement, and briefing materials
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Who are we looking for?
Our successful candidate will have the following:
- Communicating and Influencing: Excellent communication and interpersonal skills both written and oral, with the ability to accurately and confidently communicate, influence, and challenge staff and external contacts at all levels.
- Managing a Quality Service: Experience of maintaining multiple projects/programmes while ensuring all risks are mitigated. Proactively manage risks and identify solutions.
- Demonstrable track record of developing communications and engagement strategies and delivering complex projects/programmes and campaigns using a range of communications tools and techniques.
- Excellent experience in engaging and mapping out key stakeholders to communicate key messages. Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations.
Person Specification:
Method of assessment: A=Application, T=Test, I=Interview, P=Presentation
Behaviour Criteria:
- Communicating and Influencing: Excellent communication and interpersonal skills both written and oral, with the ability to accurately and confidently communicate, influence, and challenge staff and external contacts at all levels. (A, I)
- Managing a Quality Service: Experience of maintaining multiple projects/programmes while ensuring all risks are mitigated. Proactively manage risks and identify solutions. (A, I)
Experience Criteria:
- Demonstrable track record of developing communications and engagement strategies and delivering complex projects/programmes and campaigns using a range of communications tools and techniques. (A, I, P)
- Excellent experience in engaging and mapping out key stakeholders to communicate key messages. Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations (A, I, P)
- Proven experience of working well under pressure and at pace within a complex business and political environment (A, I)
Technical Criteria:
- A relevant qualification along with membership of CIM, CIPR, or other relevant professional body desirable. (A)
- Knowledge and understanding of the health or regulatory landscape is desirable (A)
If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification: https://mhra-gov.filecamp.com/s/d/dLhzO9ewOLpjA4Tb
Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk.
The selection process:
We use the Civil Service Success Profiles to assess our candidates, find out more here https://www.gov.uk/government/publications/success-profiles.
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- Online application form, including questions based on the Behaviour, Experience, and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
- Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage.
- Interview, which can include questions based on the Behaviour, Experience, Technical, and Strengths Success Profiles.
In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of:
- Managing a Quality Service - Experience of maintaining multiple projects/programmes while ensuring all risks are mitigated. Proactively manage risks and identify solutions and Demonstrable track record of developing communications and engagement strategies and delivering complex projects/programmes and campaigns using a range of communications tools and techniques.
- Demonstrable track record of developing communications and engagement strategies and delivering complex projects/programmes and campaigns using a range of communications tools and techniques.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.
Use of AI in Job Applications
Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance [https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.civil-service-careers.gov.uk%2Fartificial-intelligence-and-recruitment%2F&data=05%7C02%7CUfuoma.Eriemo2%40mhra.gov.uk%7C3d175bf263f54c3cf85608de3bfa288f%7Ce527ea5c62584cd2a27f8bd237ec4c26%7C0%7C0%7C639014142773052769%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=2VE8qZPdzo8azEL775DBoKUPz5zMHopZPjc9cs3KuOk%3D&reserved=0](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.civil-service-careers.gov.uk%2Fartificial-intelligence-and-recruitment%2F&data=05%7C02%7CUfuoma.Eriemo2%40mhra.gov.uk%7C3d175bf263f54c3cf85608de3bfa288f%7Ce527ea5c62584cd2a27f8bd237ec4c26%7C0%7C0%7C63901414277305
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