Bloomsbury Football Foundation
Communities Programme Operations Coordinator
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Communities Programme Operations Coordinator
Department: Programmes
Employment Type: Full Time
Location: Office Compensation: £27,000 - £32,000 / year
About the Role
Bloomsbury Football Foundation is driven by a mission to transform the lives of young people through football. We ensure that everyone has the opportunity to play, regardless of financial means, and deliver programmes that develop young people both on and off the pitch.
Our Communities programme adopts a place-based approach to delivering high-quality, inclusive football sessions. These sessions take place across:
- Schools
- Community training sessions
- Holiday camps
Occurring in localized Bloomsbury Football Foundation communities in London, the programme currently reaches 6,500 young people each week.
The Programme Coordinator is a central role within the day-to-day operations of the programme. Reporting to the Senior Programme Coordinator, your primary focus will be on:
- Coordination of scheduling, resources, records, and communications
- Ensuring that all sessions run smoothly and consistently meet quality standards
You will maintain accurate records and track programme data, identifying early issues and suggesting improvements. As you progress, you are expected to take increasing ownership of defined areas while honing stakeholder management and organisation skills essential to the programme’s growth.
Candidates must demonstrate a passion for young people’s development and dismantling access barriers to sport. You will require:
- Excellent organisational skills
- Reliability and meticulous attention to detail
- Confidence in managing multiple priorities within a fast-paced environment
- Clear and effective communication skills
- A proactive approach, embracing initiative and a willingness to learn and adapt
Key Responsibilities
Programme Delivery & Coordination
- Coordinate day-to-day delivery of the Communities programme across schools, community training, and holiday camps, ensuring consistently high-quality sessions.
- Manage schedules and resources (facilities, coaches, and community partners) to ensure compliance with Bloomsbury Football Foundation (BFF) quality standards.
- Maintain comprehensive and accurate performance data and programme documentation, supporting:
- Safeguarding compliance
- Data-driven continuous improvement
- Collaborate across teams to boost the programme’s impact and align with BFF’s overarching goals and mission.
Communication & Stakeholder Engagement
- Serve as the primary point of contact for inbound communications from:
- Parents
- Schools
- Community partners
- Responsibilities include:
- Handling enquiries
- Resolving issues
- Ensuring a seamless experience for all programme participants.
- Oversee outbound programme communications, ensuring messages are:
- Intentional
- Relevant
- Aligning with BFF’s values
- Develop strong partnerships with:
- Schools
- Local authorities
- Community organisations
- Delivery partners
- Aiming to expand the programme’s reach and deepen its impact.
- Represent Bloomsbury Football Foundation at pertinent events and forums to advocate for community football’s role in driving social change.
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Systems, Data & Continuous Improvement
- Develop and refine operational systems and processes that enhance programme scalability without compromising quality.
- Utilise data and participant feedback to continuously improve the experience for players, schools, and partners, ensuring decision-making is informed by evidence.
- Support activities related to:
- Data collection
- Analysis
- Presentation of performance metrics (participation, quality, financials) for delivery and reporting.
- Contribute to strategic growth by:
- Identifying new opportunities to increase programme participation
- Addressing barriers to engagement.
- Strictly adhere to BFF safeguarding policies and values across all programme lines.
What We're Looking For
The BFF Standard
Candidates should embody the following values and behaviours:
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Keep high standards Always hold yourself and your work to the highest standards. You demonstrate pride in your responsibilities and drive quality in every task.
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Take responsibility Own your work, follow through on commitments, and resolve issues proactively. A solutions-focused mindset takes precedence over simply identifying problems.
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Pursue growth consistently Actively seek ways to improve daily, climb new challenges and stretch yourself.
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Stay calm under pressure Maintain focus and high performance amid uncertainty, shifting priorities, and setbacks. Display adept resilience and composure in fast-paced environments.
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Be a team player Collaborate effectively with colleagues, offer strategic support when needed, and measure success on team-wide achievements.
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Remain agile Excel in ever-evolving environments. View change as a driver of growth. Avoid rigidity; instead, embrace adaptability.
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Do the right thing Schedule integrity over convenience and hold yourself to a high standard of ethics and accountability. Act with warmth and professionalism in every interaction and fulfil personal responsibilities diligently.
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Be mission-minded Believe in the power of BFF’s work. This role must reflect devotion to the mission rather than mere professional interest. Understand that progress is realised through the holistic impact on young people’s lives.
Coordinator Skills
Seeking candidates equipped with the following strengths:
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Exceptional planning and coordination: Create and maintain systems and processes for sustainable, scalable operational excellence. Balance competing priorities and ensure everything remains on track.
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Clear communication with diverse audiences: Effectively exchange messages with:
- Parents
- Coaches
- Teachers
- School staff
- Community partners
- Young participants
Adapt messaging to enhance engagement and applicability across different stakeholder groups.
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Commitment to safeguarding and professional conduct: Conduct safeguarding proactively, applying BFF policies rigorously and consistently without exception. Maintain professional boundaries, advocating for appropriate support whenever identified.
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Sharp attention to detail: Ensure precision in all tasks, mitigating error risks through thoroughness. Acknowledge that operational reliability depends on diligent attention to detail.
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Creative problem-solving: Analyse obstacles and develop sustainable, well-considered solutions. Apply practical and innovative approaches in addressing long-term challenges.
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Data-driven decision-making: Use data and participant feedback to survey opportunities for improvement. Demonstrate thorough evidence collection and transparent data analysis shaping decisions.
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Eye for growth and scalability: Project the future state of the programme as it evolves, recognizing considerations and risks associated with expansion. Embrace ambitious aspirations and solution design.
Person Specification
Essential Criteria
- Alignment with BFF’s values and a passion for football as a tool for social impact.
- Exceptional organisational skills:
- Juggling activities across multi-location settings
- Cognitive coordination between schedules and resource allocation.
- Reliable track record demonstrating task ownership:
- Complete tasks to high standards
- Minimise need for rework or reversion.
- Strong communication skills:
- Professional and adaptable when addressing diverse audiences (parents, players, coaches, internal teams).
- Proactive problem-solver:
- Spot issues early and propose continuous improvements.
- Reliability and precision:
- Meticulous data management
- Consistently meet deadlines without compromise.
- Experience in using data to refine operations.
- Independent decision-making capability:
- Exercising judgment to escalate issues when appropriate.
- Technical proficiency:
- Confident with digital tools, including:
- Microsoft 365
- CRMs such as Salesforce or similar.
- Confident with digital tools, including:
- Collaborative mindset:
- Engaged and curious about the organisation’s bigger picture.
- Driven by learning and professional development.
- Eligibility to live and work in the UK.
Desirable Criteria
- Prior experience coordinating sports, youth, or education programmes.
- In-depth knowledge of the grassroots football landscape or youth sports provision.
Benefits
- Modern office in Camden Markets with:
- Complimentary gym membership
- Exclusive market discounts
- Regular social events and monthly ‘Team Talk’ gatherings complete with pop-up catering.
- Opportunities to attend exclusive matches, including:
- Premier League
- WSL
- FA Cup
- League Cup
- Champions League fixtures
- Cycle to work scheme available.
- Salary sacrifice workplace pension scheme.
- 24 days of annual leave, increasing by one day per year after two years of service.
- Training and development funding alongside five days of fully paid study leave.
- Join an organisation without parallels—one driven by mission, impact, and purpose. Contribute to genuine, transformational change for young people and enhance opportunities for all.
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