Scottish Autism
Community Advisor - Advice Line
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Community Advisor – Advice Line Team
Location: Flexible / Home Working, with elements of travel for community outreach across Scotland Opening: Open to candidates living anywhere in Scotland (Alloa listing ignored)
Role Overview
Type:
- Permanent
- Part-time & full-time opportunities available (total hours: 56.5 per week)
Salary:
- £31,795 (appointed)
- £32,216 (confirmed)
- £34,030 (advanced) (All pro rata)
Reference: SA1204
About the Role
Are you passionate about making a difference in the lives of autistic people and their families?
Scottish Autism is seeking a motivated Community Advisor to join our Community Advice Line Team. You’ll work closely with the Senior Community Advisor to deliver free, accessible, and needs-led services across Scotland.
Key Responsibilities
You will primarily lead the Advice Line, a critical service handling thousands of enquiries annually. This service shapes the development of broader supports such as:
- Get Set 4 Autism
- Click and Connect
Daily tasks include:
- Providing autism-specific information, advice, and guidance
- Actively listening to lived experiences
- Assisting families, autistic individuals, and professionals in navigating support pathways
The role blends home working with limited travel for community engagement and commissioned service delivery. Due to fluctuating demand, evening/weekend availability may be required.
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Core Functions
- Deliver advice, support, and guidance via the advice line to autistic people, families, and professionals
- Refer clients to free community advice services and events
- Promote autism awareness among parents, carers, and broader communities
- Identify gaps in support to inform future services
- Assist in launching and embedding new community projects
About You
Key Requirements
Scottish Autism is seeking candidates with:
- Lived experience and/or professional practice in the autism field
- Contemporary knowledge of autism across the lifespan (e.g., education, care, advocacy)
- Experience supporting complex situations (e.g., heightened distress, confusion)
- Strong active listening skills with empathy and intuition
- Ability to translate complex information into clear, practical advice
- Capacity to adapt support styles for diverse audiences (e.g., autistic adults, parents, professionals)
- Self-management skills for varied workstreams
- Broad understanding of Scottish education, health, and social care systems for autistic individuals
Essential Values
- Collaboration – Work effectively as part of a team
- Compassion – Champion inclusive and empathic service delivery
- Change-Makers – Driven to improve autism support in Scotland
- Contribution – Passionate about making a tangible difference
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The [full Job Description](link not included) provides further details.
Partnership with Lived Experience
We warmly welcome applications from individuals with lived experience of autism.
Benefits & Employer Values
Scottish Autism offers a comprehensive benefits package, including:
-Affordable childcare support from our India Kidz subsidised scheme -Dependent care support through Politiken -Mission-led, values-driven work
Recruitment Notes
- PVG Disclosure check required (cost covered by Scottish Autism).
- Registered charity number: SC009068
Application Deadline & Process
Key Dates
- Online information session: Friday 3rd July, 6:00–6:30pm
- Register: [email] tayside@scottishautism.org
- Closing date: Wednesday 8th July
- Interview dates: Monday 20th, Tuesday 21st & Thursday 23rd July
Diversity Statement: Scottish Autism values equality and inclusion and welcomes candidates from all backgrounds, particularly those with lived experience of autism or disability.
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