Newcross Healthcare Solutions Limited (1)
Community Care Executive
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Community Care Executive
Reporting to: Community Care Regional Manager
Location: Hybrid – Plymouth / Taunton (Up to 2 days per week in Newcross office)
Salary: £25,000 + up to £3,000 pa bonus
Contract type: Full time, Permanent, 37.5 hours per week
Working Pattern: Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per week) - Some flexibility will be required to include working some evenings and 1 in 4 weekends
Who are we?
At Newcross Healthcare, we’re transforming healthcare through innovation, technology, and education—anchored by our values of Integrity, Respect, Empathy, and Teamwork.
As one of the UK’s leading providers of healthcare staffing and professional development, we empower thousands of health and social care professionals with smarter workforce tools, free digital learning, and accredited training.
By combining professional excellence and intelligent technology with genuine human compassion, we’re shaping a more connected, caring future for healthcare. Our values guide everything we do, ensuring exceptional care for patients and unwavering support for our teams.
Who are you?
As a Community Care Executive, you’ll be at the very core of our service delivery — ensuring that every individual we support receives safe, high-quality care in the comfort of their own home.
You’ll combine strategic thinking with compassion, balancing client needs with team wellbeing, and building strong relationships that truly make a difference. From designing seamless care rotas to mentoring staff and supporting families, your impact will be felt every single day.
What will you do?
Whilst a full job description can be supplied here are a few of the key responsibilities for the role:
- Create and manage dynamic rotas that ensure consistent, person-centred care
- Adapt quickly to changing needs, staffing challenges, and urgent situations
- Oversee annual leave and lead supportive return-to-work processes
- Bring your team together through regular meetings and shared success
- Partner with business development teams to launch new care packages بسرعة and effectively
- Assess local workforce capacity to make confident, timely decisions
- Ensure every new client is supported by skilled, fully prepared carers
- Lead the day-to-day management of incoming calls with professionalism and empathy
- Resolve queries from clients, families, and professionals with clarity and care
- Maintain accurate, high-quality written communication
- Support recruitment, onboarding, and mobilisation of new team members
- Coordinate training and inductions tailored to client needs
- Carry out performance reviews, celebrate success, and develop talent
- Be part of a supportive on-call rota
- Respond calmly and confidently to urgent situations
- Ensure all staff remain fully compliant with mandatory training
- Coordinate refresher sessions and ongoing learning
- Keep accurate, up-to-date training records
- Assist with audits, reporting, and continuous improvement initiatives
- Help shape a service we’d be proud to deliver to our own loved ones
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we’ll be looking for: (skills, experience + qualifications)
You’re someone who thrives in a fast-paced, people-first environment and loves solving problems while building meaningful relationships.
You’ll bring:
- Exceptional communication and organisational skills
- A strong understanding of safeguarding, governance, and care standards
- A proactive, solutions-focused mindset with a drive to achieve results
- Confidence using MS Office, care systems, and modern digital/AI tools
- A collaborative, team-oriented approach with high attention to detail
- The ability to juggle priorities and stay calm under pressure
- A genuine passion for delivering outstanding care and improving lives
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Newcross Healthcare?
At Newcross Healthcare, we don’t just provide care — we set the standard. You’ll be part of a supportive, forward-thinking organisation where your voice matters, your growth is encouraged, and your work has real purpose.
Ready to Make an Impact?
If you’re ready to lead with compassion, drive meaningful change, and be part of something bigger — we’d love to hear from you.
Apply today and help us deliver care that truly makes a difference.
What happens next
To apply for this role, please submit your CV and complete the short screening questionnaire which will make sure this opportunity aligns with your experience and expectations and they will help us review your application more efficiently and ensure we’re a good match for one another.
To apply and find out more about us click here: https://www.newcrosshealthcare.com/
Equality, diversity, and inclusion
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills