Herts Legal Service - Hertfordshire County Council
Community Care Officer
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Community Care Officer
Job Title: Community Care Officer
Starting Salary
£31,537 – progressing to £34,434 per annum (pay award pending)
Hours
37 hours per week
Location
Hertfordshire
Contract Type
- Permanent (some team variations applicable)
- Fixed Term (see individual team details)
Directorate
Adult Care Service
About the Team
Whether you’re an experienced professional, a newly qualified graduate, or passionate about caring, these roles provide a fantastic opportunity to develop your career in adult social care.
Staff have benefited from sponsored degree courses (dependent on eligibility), progressing into roles such as social worker or occupational therapist.
About the Role
As a Community Care Officer (CCO), your responsibilities include:
- Responding to social care needs in alignment with the Care Act 2014 and Mental Capacity Act 2005.
- Supporting individuals by promoting inclusive community care, encouraging a self-directed approach, and maximising universal services.
- Thriving as part of a small, collaborative team, with an emphasis on resilience, imagination, and reflection.
Team-Specific Roles & Responsibilities
1. Integrated Discharge Team – Barnet & Chase Farm Hospital (Permanent)
- Hours: 37h/week (including 1 weekend shift every 8 weeks)
- Core tasks:
- Conduct assessments for safe, timely hospital discharges.
- Collaborate with hospital discharge teams and care providers.
- Implement person-centred care using Hertfordshire’s Connected Lives principles.
- Manage competing priorities, prioritise with sound judgement, and support vulnerable individuals return home independently.
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2. Transfer of Care Teams (Fixed term – all in Stevenage)
- Includes the Rehab Team, Assessment & Review Team, and Emergency Discharge Team.
- Hours: 37h/week
- Key responsibilities:
- Perform social care assessments to ensure safe, timely discharges.
- Adhere to Hertfordshire’s Connected Lives Practice Principles for independence-focused support.
- Work closely with hospital staff and care providers for care planning.
3. Older People West – Area Team West (Hemel Hempstead, Fixed term until May 2027)
- Roles under Care Act:
- Assess, safeguard, plan, and review support for adults with long-term health/social care needs.
- Benefits:
- Hybrid/remote working availability.
- Flexible practices, learning & development opportunities.
4. Watford General Hospital Integrated Discharge Team (Permanent)
- Hours: 37h/week (with 1-2 weekend shifts every 8 weeks – typically Saturday/Sunday).
- Role focus:
- 7-day discharge service to enable quick, safe hospital departures.
- Person-centred approach, primarily working via Discharge to Assess.
- No remote/hybrid options – office/hospital-based only (9am–5pm daily).
About You (Essential Criteria)
- Full UK driving licence (regular access to a vehicle required for community duties).
- Experience in social care (preferably in a related field).
- English fluency (ability to converse confidently with the public).
- Right to work in the UK ( evidenced by established documents).
- Temporary isn’t able to sponsor for this role.
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Key Requirements:
- Adherence to Health and Social Care Level 8 Job Profile.
- Willingness for DBS check mandatory for this role.
- Meet Competency Framework for Adult Social Care Workers (if applicable).
Why Work for Us?
- Growth opportunities (e.g., degree sponsorship).
- Arduous but purpose-driven work supporting vulnerable individuals.
- Team culture built on collaboration and flexibility.
Benefits of Working for Hertfordshire County Council
(Detailed benefits package – includes career progression, local authority perks, development programmes)
How to Apply
- Upload your most recent CV (updated with employment/gaps and training/qualifications).
- Highlight transferable skills from this description in your application.
- Include a brief covering paragraph with relevant experience/background.
Contact for further questions: 📧 hrrecruitment@hertfordshire.gov.uk
Additional Notes
Local Government Reorganisation (LGR) Update
As of April 2028, roles adapt under TUPE (Transfer of Undertakings) to the newly formed unitary council. For more info: Hertfordshire LGR
Disability Confident
Guaranteed interview for applicants with a disability meeting minimum criteria.
English/Communication Requirement
Must demonstrate spoken English fluency or arrange a sign language interpreter (if applicable).
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