Community Clinic Receptionist

About the Role

We are looking for an enthusiastic and reliable customer-focused individual to provide a welcoming reception and administrative service at a busy Community Clinic. The role involves greeting patients and visitors, handling enquiries, managing clinic communications, and supporting day-to-day administrative tasks.

The post holder will also play a key role in ensuring the smooth, safe, and efficient running of the clinic environment, including supporting facilities management, maintaining stock, and undertaking health and safety responsibilities such as acting as Fire Warden.

This is a varied role requiring excellent communication, organizational skills, and the ability to work independently while maintaining a professional and friendly approach at all times.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Key Responsibilities

• Provide a professional and welcoming reception service, acting as the first point of contact for patients, visitors, and staff.
• Handle telephone and face-to-face enquiries efficiently, ensuring clear communication and excellent customer service at all times.
• Undertake a range of administrative duties, including managing post, ordering supplies, and maintaining accurate records.
• Support the day-to-day running of the clinic, including, clinic checks, audits, and use of Trust systems.
• Liaise with clinical teams, external services, and support departments to ensure smooth service delivery.
• Report and log maintenance issues and assist with facilities-related tasks to maintain a safe and effective environment.
• Take responsibility for health, safety, and security within the clinic, including acting as Fire Marshal where required.
• Work independently, prioritising workload, and supporting colleagues.