Ensuring quality case management and monitoring:

• Work in a way that respects guiding principles defined in the SOPs.
• Fill in and use case management forms appropriately; registration, assessment, case plan, implementation, case notes for home visits and case review, and case closure.

Developing self and others (peers):

• Participate in regular case management meetings with case supervisors.
• Prepare for and participate in regular structured individual supervision sessions with their supervisors, identifying challenges and areas for professional development.
• Actively engage in all capacity building opportunities, including formal trainings, shadowing/observation, Project Assistants capacity assessments and skills identified in competency framework.

Child Safeguarding:

• Responsibility to create and promote an environment where the Child Safeguarding Policy is effectively implemented.
• Understand and fulfil their specific and additional responsibilities in achieving compliance of Save the Children’s Child Safeguarding Policy standards.

BEHAVIOURS (Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
• Widely shares their personal vision for Save the Children, engages and motivates others.
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.
• Values diversity sees it as a source of competitive strength.
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions.
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity.
• Always acts in the best interests of children.

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Deep understanding of local context and an ability to work on the sensitive issues related to armed conflict in the region in a conflict sensitive and do no harm.
• Organizational skills and the ability to prioritize work.
• Developed sense of empathy and ability to communicate effectively with empathetic understanding with children, young people and their families.
• Able to communicate clearly and respectfully with internal and external stakeholders for effective coordination and advocacy. This includes effective negotiation and representation skills.
• Active listening skills, Critical thinking skills, Problem solving skills.
• Basic Computer knowledge - Microsoft Word.
• Ability to communicate a clear vision, motivation and commitment to the safety and well-being of case workers.
• Good interpersonal, communication skills and attention to detail.
• Flexible work attitude: the ability to work productively in a team environment & independently.
• Sets work schedules and caseload/workload standards that promote the effective and efficient use of staff and delivery of services.
• Commitment to and understanding Save the Children’s aims, values, and principles.
• Good written and spoken skills in local language.
• Willingness to travel to field offices and work in difficult environment according to travel requirements.
• A commitment to children’s rights, children’s participation, and non-discrimination.
• Ability to work effectively in a team environment and build strong relationships with partners, community and stakeholders.
• Experience in cash for food, or integrated Cash for Protection is an asset.
• Excellent communication, interpersonal, and facilitating skills.
• Ability to work in a high-conflict environment with sensitivity and cultural awareness.
• Good personal organizational skills, including time management, and ability to meet deadlines and work under pressure.
• Experience managing child protection cases in a sensitive and child friendly manner.
• Ability to work collaboratively with colleagues across the organization.

Additional job responsibilities

• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Child Safeguarding and Counter Fraud responsibilities

• Take all necessary and appropriate steps to prevent fraud, bribery, and corruption within their areas of responsibility, report and respond to all incidents and concerns and comply with the Counter-Fraud, Bribery and Corruption Policy and Procedure. All types of fraud, bribery, and corruption must be prevented, including where it benefits the organisation (SCI).

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All staff has an obligation and a responsibility to:

• Ensure they fully understand the provisions of the Child Safeguarding Policy, the Code of Conduct and Local/Country Procedures.
• Conduct themselves in accordance with the rules of the Child Safeguarding Policy, in their personal and professional lives – which includes reporting suspicions of child abuse.
• Ensure the way they are carrying out their work is not putting children at risk (or further risk) – this means constantly scrutinizing their work through a child safeguarding lens and talking to children about possible design/implementation “flaws”.
• Promote the message of child safeguarding to colleagues in other organizations and government ministries, children in their own and beneficiary families, and community members in general. Be vigilant about observing possible child abuse/harm in their personal and professional lives.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.