HCL
Community Impact & Engagement Manager
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Community Impact & Engagement Manager
Location: Head Office, Mundells, Welwyn Garden City
Salary: £44,447 per annum (DOE)
Hours: 37 hours per week, full-time
Contract: Permanent
Reporting to: Executive Chef
About the Opportunity
At HCL, we believe the dining hall is just as important as the classroom—it’s where curiosity is sparked, healthy habits are formed, and communities come together.
We are looking for a Community Impact & Engagement Manager to help bring our purpose—feeding growing minds—to life across our schools. This is a high-profile, impactful role where you will work closely with schools, pupils, families, and colleagues to deliver meaningful food education and engagement initiatives. You’ll play a key role in strengthening relationships, showcasing our value, and supporting the long-term success of our services.
What You’ll Be Doing
Driving Purpose & Social Impact
- Champion HCL’s mission, enhancing its role beyond catering into social impact
- Build strong relationships with schools to support retention and satisfaction
- Gather feedback from schools and stakeholders to shape future initiatives
- Support the development of food education programmes
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Food Education & School Engagement
- Deliver engaging food education sessions, including assemblies and workshops
- Coordinate a structured programme of school engagement activities
- Adapt and deliver age-appropriate resources across primary and secondary settings
- Work closely with operational teams to ensure effective delivery
Marketing, Communications & Content
- Collaborate with the Marketing Team on campaigns and messaging
- Support the rollout of educational materials and resources
- Capture and share impact stories (photos, videos, case studies)
- Contribute to newsletters, social media, and termly school updates
- Use data and insights to demonstrate programme impact
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Partnerships & Representation
- Support partnerships with suppliers and stakeholders
- Represent HCL at events, presentations, and within school communities
- Act as a professional ambassador for HCL
What We’re Looking For
Experience
- Experience delivering education, engagement, or training programmes, ideally in schools or public sector settings
- Understanding of nutrition, healthy eating, or school food (desirable)
- Awareness of School Food Standards and allergens (or willingness to learn)
Skills & Attributes
- Confident communicator, comfortable presenting to diverse audiences
- Strong organisational and planning skills
- Excellent relationship-building ability
- Collaborative and team-focused approach
- Professional, credible, and approachable
- IT literate (Microsoft Office and digital tools)
- Flexible and able to travel across Hertfordshire (own vehicle required)
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