Jack & Jill
Community Lead - DTC Operator at Judge.me
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This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network.
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Job Title
Community Lead - DTC Operator
Salary
Not Disclosed
Company Description
Judge.me is a bootstrapped, profitable London-based e-commerce platform powering product reviews for nearly 700,000 Shopify merchants globally. As the ecosystem's #1 review solution, they process over 70 million monthly orders and power more than $100 billion in annual GMV without external VC funding or investor oversight.
Job Description
As the Community Lead, you will architect and scale Judge.me’s merchant ecosystem from 500 members into a thriving, self-sustaining accelerator. You’ll be the face of the brand—hosting webinars, producing operator-led content, and organizing events—to help DTC founders level up through shared expertise and genuine connection.
Location
London, UK
Why this role is remarkable
- True creative ownership: You aren't just managing a forum; you are building an operator-led content engine and community architecture for the world's leading Shopify reviews platform.
- High-impact scale: Join a bootstrapped, profitable team of 60 that already influences over $100B in annual GMV, offering the stability of a market leader with the speed of a startup.
- Pure builder role: This is an individual contributor position where you report directly to the Chief Growth Officer, setting the strategy and personally delivering all community content.
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What You Will Do
- Scale and deepen engagement within the live merchant community, turning casual members into active contributors, advocates, and mentors through strategic growth loops.
- Be the face and voice of Judge.me on camera, hosting webinars, podcast episodes, and live sessions while fronting a strategic operator-led video content engine.
- Organize and execute end-to-end community initiatives, including virtual workshops and in-person meetups in London, to build momentum and strengthen merchant relationships.
The ideal candidate
- Has first-hand experience running a DTC store, providing the lived experience necessary to connect with merchants and understand their specific daily operational pain points.
- Brings 6+ years of relevant experience in community building or content creation, with proven confidence presenting on camera and hosting public-facing events.
- Possesses a "builder" mindset with the ability to write community-native copy, track engagement metrics, and collaborate cross-functionally with Product and Marketing teams.
Who are Jack & Jill?
- Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
- And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
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How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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