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NetEase Games

Community Manager

United Kingdom-Remote
Posted 9 months ago
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About NetEase Games

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX: 9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.

NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI. For more information, please visit: http://ir.netease.com/

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Responsibilities

  • Responsible for planning and operating overseas gaming communities, developing and executing community strategies and objectives based on the product's market strategy and game version schedule.
  • Oversee the promotional scheduling, publishing, and performance evaluation of game version content within the community.
  • Continuously optimize Discord community functions based on player needs and preferences, ensuring the community meets player needs.
  • Collect and report on player feedback and sentiment; Monitor competing products and new releases in the genre.

Requirements

  • Bachelor’s degree or above, with proficiency in English as a working language.
  • 3+ years of experience in operating large overseas gaming communities (Discord), with proven operational expertise in community and platform management, capable of developing and implementing community strategies.
  • Deep gaming experience with overseas titles; familiar with shooter/competitive game genres, with clear insights into player demographics and the gaming industry.
  • Strong communication and execution skills, collaborative team spirit, and a sense of responsibility.
  • Proficiency in Chinese is preferred for this position, as daily communication and collaboration with key stakeholders and team members based in China are essential to the responsibilities of the position.

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Skills

Community Management
Discord
Gaming Experience
Communication Skills
Team Collaboration
Player Feedback
Market Strategy
Promotional Scheduling
Content Publishing
Performance Evaluation
Competitive Analysis
Player Demographics
Operational Expertise
Game Version Scheduling
Community Strategy Development
Execution Skills

Location

United Kingdom

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