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We are hiring a Social Media & Community Manager to help shape how our brands show up in culture and connect with people every day. This role sits at the heart of creativity and community—bringing brands to life through meaningful conversations and authentic engagement. You’ll play a key part in building vibrant, engaged communities where brands feel human, relevant, and truly connected. If you’re passionate about people, culture, and ideas, this is your chance to make an impact within a creative, collaborative team.
What you’ll be doing
- Build and nurture active communities by managing conversations across social channels with care, empathy, and a strong sense of brand voice
- Proactively engage with creators, partners, and cultural communities to expand brand presence beyond owned channels
- Monitor and respond to comments and messages, creating meaningful interactions rather than transactional replies
- Capture audience sentiment, cultural trends, and competitor activity, translating insights into actionable recommendations
- Identify emerging platform features and trends, spotting opportunities for timely and creative engagement
- Plan and manage content calendars, ensuring consistent, high-quality delivery aligned with campaign and brand goals
- Collaborate with creative, strategy, and client teams to deliver cohesive and impactful social content
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Skills we’re looking for
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- A community-first mindset, with a strong understanding of how to build trust and engagement in digital spaces
- Confident copywriting skills, with the ability to adapt tone for different platforms and audiences
- Strong organisational and time management skills, with the ability to balance reactive and planned work
- Deep understanding of social media platforms, trends, and audience behaviors
- Collaborative approach, with experience working alongside cross-functional teams
- Curiosity about culture, with the ability to turn insights into relevant brand actions
- A proactive, thoughtful approach to engagement and problem-solving
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