Boardwave
Community Marketing Manager
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Role: Community Marketing Manager
Reporting to:
Katy Wakefield, Director of European Programme
Location:
London/Hybrid
Salary:
£50 - 60k depending on experience
About Boardwave
Boardwave brings together Europe's most ambitious technology leaders in a way that actually accelerates growth. With 2,000+ founders and CEOs, members access stage-matched support, real-time benchmarking, and ego-free collaboration with peers who have solved their exact challenges. Whether you're scaling internationally, navigating Series B, or building towards €100m+, membership is free thanks to our partner ecosystem. Together, we're proving Europe's leaders can scale faster and stronger.
Why we need you
We’re looking for a Community Marketing Manager who sits at the very heart of Boardwave - someone who’s as excited about welcoming a new member on day one as they are about building a campaign that brings the next hundred through the door.
This is a true ecosystem role. You’ll work across the full Boardwave community - helping members get the most out of what we offer, bringing partner value to life, and supporting the growth of the network across Europe. It’s a role for someone with real personality, team spirit, and curiosity: someone who wants to be one of the faces of Boardwave, not just a function behind it.
You’ll combine creativity with rigour, and warmth with commercial instinct. You'll be hands-on enough to make things happen, but thoughtful enough to ask: Is this the right thing for Boardwave?
About the role
You sit at the heart of Boardwave - connecting the dots between our members, our partners, our programme and our brand. You’re embedded in the community - present, proactive, and genuinely curious about the people in it.
You’ll work closely with programme, partnerships, and operations colleagues to make sure everything we put into the world - and everything our members and partners experience - feels coherent, warm, and worth their time. You’ll have a copywriter to support with content, and a fractional senior growth marketing consultant who can help with strategy and channel execution.
This includes:
- Owning member onboarding, engagement and re-activation - helping people get the most out of the Boardwave platform and programme
- Running member growth campaigns across Europe - attracting the right scaling leaders, not just volume
- Bringing our partner ecosystem to life for members - surfacing the right offers, insights and introductions at the right time
- Building the Boardwave brand with consistency and heart - across channels, events and communications
- Being a visible, trusted face of Boardwave - someone members and partners recognise and want to engage with
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Key elements of the role
Member onboarding & engagement
- Own the member application review and onboarding process, making sure every new member feels properly welcomed and set up for success
- Run and manage our member WhatsApp groups and community communications, keeping them active, relevant and well-moderated
- Oversee our monthly member and partner newsletters - working with a copywriter to make sure they’re well-crafted, well-timed and genuinely worth reading
- Lead our Member Committee - organising meetings, capturing feedback, and making sure member voice shapes what we build
Member growth & programme marketing
- Engage and deepen relationships with our members across Europe and keep them engaged.
- Promote our programme - Breakouts, Boardwave Live, European-wide events schedule, and what’s coming next - in a way that makes members want to get involved and gather feedback
- Work closely with the Programme team to market our European events calendar, international experiences like the Silicon Valley trip, and our retreats - making sure the right members know about them and want to be part of them
- Help build the pre and post-event narrative around programme moments - from save the dates through to content and follow-up that keeps the energy going
Brand & storytelling
- Be a guardian of the Boardwave brand across all channels
- Ensure consistency of tone, quality and narrative, especially as we scale across Europe
- Collaborate closely with content and editorial colleagues on thought leadership and storytelling
Partner marketing & collaboration
- Be the bridge between our partner ecosystem and the membership - surfacing partner offers, insights and opportunities in a way that genuinely adds value
- Shape co-branded campaigns, events and content with strategic partners that serve members first and feel credible, not transactional
- Ensure partner marketing stays true to Boardwave’s independence and mission - commercial but never compromised
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Channels, platforms and performance
- Work with our external growth marketer to optimise our core channels: website, email, social, and campaigns
- Own and manage communications on our Hivebrite member platform, ensuring it’s well-maintained, easy to navigate and properly reflects what Boardwave offers
- Stay curious about new channels and formats that increase reach without diluting quality
- Use performance insight to improve campaigns, channels and prioritisation over time
The experience that excites us
- 3–5 years’ experience in a marketing, community, or communications role - ideally with hands-on experience across both campaigns and community management
- Experience owning campaigns and channels end-to-end, not just executing briefs
- Strong creative instincts, with the judgement to know what fits the brand
- Comfortable working with data, systems and tools, and using insight to make decisions
- Confident working with senior stakeholders, founders and partners
- Organised, pragmatic and able to manage multiple priorities without losing focus
- Hands-on experience of AI and how it can improve productivity, but more importantly accelerate our mission
- Motivated by purpose and community, not just growth metrics
- Experience in or around a community, scale-up, investor or agency environment - you understand how ecosystems work and what makes them valuable (would be a nice-to-have)
Why join Boardwave
- Work closely with founders, investors and partners at the heart of Europe’s scale-up ecosystem
- Help shape a truly pan-European leadership community
- Build something credible, thoughtful and genuine
- Join a small, ambitious and mission-driven team
- Own and grow a role with visible impact
What we offer
- Hybrid working - we try to meet in our central London WeWork office every Wednesday and many of the team go into the dedicated office during the week.
- Competitive salary
- 25 days’ holiday + Bank Holidays
- Birthday day off
- Private medical insurance
- Personal development budget
- Home office allowance
- A mentor from within the network
- A collaborative, high-trust culture with significant growth potential
If you are passionate about building communities and helping leaders scale, we’d love to hear from you.
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