Higher cost Area Supplement

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735).

Data Protection

Personal data is protected under the Data Protection Act (1999), and the post holder will ensure that it is securely held and that the requirements of the Act are followed. It is the responsibility of all staff whose jobs require them to record information in Trust Computer systems (e.g., RIO and ESR) to ensure that the data entered into these systems is of high data quality and that information is recorded correctly and in a timely manner. Failure to adhere to this requirement could be considered a disciplinary matter.

Key Responsibilities

Detailed job description and main responsibilities

• To undertake assessment of clients’ needs and formulate with the SU where possible individual care plans.
• Build effective relationships with service users.
• Ensure that relatives and carers of service users, where appropriate, have a good understanding of the condition of the service user and feel able to communicate effectively with the clinical area to answer any queries or concerns.
• To participate in reviews and case conferences and attend ward/community reviews and CPA meeting.
• To inspire hope in service users to achieve their recovery goals.
• Spend constructive, designated time with service users on a 1-1 basis, to build and maintain effective relationships with them.
• Communicate, at all times, in a way which demonstrates the Trust’s values and expectations when working alongside service users/carers and relatives.
• Work alongside service users and carers/relatives to continually work towards improving and maintaining high standards.
• To initiate and develop new ideas and methods in consultation with the Team manager.
• Participate in research, audit reviews, and other initiatives in accordance with Clinical Governance.
• Actively contribute to the development and review of policies and procedures based upon best practice.
• To understand and practice all relevant Trust and local policies and procedures.
• Raise quality issues and related risks with ward/team manager or senior manager.
• Evaluate the quality of own work, making improvements when necessary.
• Have a good understanding of the Trust’s Service User Led Standards, Quality, and Performance agenda and how it impacts on the performance of their team.
• Be responsible for ensuring that accurate legible records are kept in accordance with Trust policies and legal requirements.
• Report all complaints and/or incidents in accordance with Trust procedures and ensure that the line manager is informed.
• Cooperate with any investigation within the Trust.
• To ensure that the application and administration of the Mental Health Act is implemented appropriately.
• To actively identify the full range of needs pertaining to equality and diversity issues that may arise for service users and their carers.
• Ensure equality and diversity issues are reflected in the course of clinical practice and in carrying out all other duties pertaining to the post.
• To be aware of any religious/cultural needs of service users and ensure this is reflected in the care that is provided.
• To treat service users, relatives, and carers with dignity and respect at all times.
• To act in a way which facilitates service users rights to make their own decisions and also recognise their responsibilities.
• To complete, with service user except in exceptional circumstances, a care plan, taking into account the service user’s needs and aspirations in order to promote recovery and well-being.
• To establish supportive and empowering relationships with the Service Users and carers.
• To take part in multidisciplinary and multi-agency assessments of service users and assist in coordinating regular clinical reviews.
• Refer service users to other practitioners when needs and risks are beyond own scope of practice.
• To maintain written progress notes and support programmes which are evaluated on a regular basis with the service users.
• To ensure carers are offered assessment of their needs in a timely manner.
• To ensure the safe custody of administration of drugs in accordance with professional code of practice and Trust policy.
• To identify any problems or deficit of care provision, and take appropriate action.
• Provide high-quality evidence-based and individualized mental health care to a group of service users, relatives, and carers.
• Work alongside service user in identifying and achieving planned outcomes.
• To undertake collaborative and holistic assessment of clients’ needs and formulate individual care plans and risk assessments to address identified needs and concerns.

We strongly encourage that prospective applicants read the included job description.

Standards of Business Conduct & Conflict of Interest

The NHS Code of Conduct and Standards of Business conduct for NHS Staff require all employees to declare all situations where you or a close relative or associate has a controlling interest in a business (such as a private company, public organisation, or other NHS or voluntary organisation) or in any activity which may compete for any NHS contracts to supply goods or services to the Trust. All such interests must be declared in the Trust’s register of interests either on appointment or when such interests are gained.

As an employee, you are required to make yourself aware of and adhere to the Trust’s governance policies, such as Standing Orders and Standing Financial Instructions.

Sustainability

All staff has a responsibility for delivering high-quality healthcare in a low-carbon environment, where energy is used wisely and not wasted. It is the responsibility of all staff to minimise the Trust’s environmental impact by recycling where possible, switching off lights, computers, monitors, and equipment when not in use, minimising water usage, and reporting faults promptly.

Smoking Policy

It is the Trust’s policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within the Trust buildings and vehicles.

Codes of Conduct

North East London NHS Foundation Trust (NELFT) requires the highest standards of personal and professional conduct from all of its employees. All employees must comply with the Code of Professional Conduct appropriate to their professional governing body.

As an NHS employee, you are required to observe the following principles:

• Make the care and safety of patients my first concern and act to protect them from risk;
• Respect the public, patients, relatives, carers, NHS staff, and partners in other agencies;
• Be honest and act with integrity;
• Accept responsibility for my own work and the proper performance of the people I manage;
• Show my commitment to working as a team member of working with all my colleagues in the NHS and the wider community;
• Take responsibility for my own and continuous learning and development.

Information Security and Confidentiality

All employees are required to observe the strictest confidence with regard to any patient/client