Lancashire County Council
Community Resilience Worker | Children and Family Wellbeing Service
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Community Resilience Workers (Outreach) Children and Family Wellbeing Service – Lancashire County Council
Job Details
- Salary: £28,142 – £32,061 per annum
- Contract: Fixed term (until 31/03/2029), Full Time (/Pro Rata where applicable)
- Location: Flexible across Lancashire’s Family Hubs and community venues
About the Role
Are you passionate about breaking intergenerational cycles of disadvantage? Do you thrive on tbuilding trust with families at their toughest?
This isn’t just a job—it’s an opportunity to empower and stabilize families facing financial pressure, housing crises, emotional hardship, or life disruptions. Every interaction could change futures.
As a Community Resilience Worker (Outreach), you’ll build bridges between families and the services they need, delivering practical support, resilience-building initiatives, and connecting with those who often slip through the nets of traditional support systems.
What You’ll Do
- Build trusted relationships with families, gaining their confidence and respect
- Provide hands-on, mission-focused support, from signposting to crisis intervention
- Deliver engaging groups and drop-ins—turning collective action into community impact
- Collaborate with partners to create a seamless, user-friendly support ecosystem
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Your efforts will help families sustain themselves, rebuild strength, and create holistic childhood developmental opportunities for children and young people.
Who We’re Looking For
You’ll shine if you embody these qualities:
Attitude & Personality
- Compassionate, non-judgemental, and console-crisis ready
- Community-engaged, skilled at building trust with diverse families
- Charismatic—confident in group sessions, one-to-one, and peer support
Experience & Skills
- Proven experience working with vulnerable families, children, or young people
- Exceptional communication, including ** Messierian storytelling** and soft skills in high-stress situations
- Partnerskills: knowledge of community networks, safeguarding, and multi-agency collaboration
- Understanding of the challenges: poverty, addiction, housing stress, isolation
Must-Have Commitment
- Strong belief in equality, safeguarding, and ethical guidance
- Commitment to solutions, adaptability, and out-of-the-box solutions
Team Coverage & Contacts
For more information about the role in your district, contact:
- Lancaster: kirsty.may@lancashire.gov.uk
- Fylde and Wyre: kirsty.may@lancashire.gov.uk
- Preston: suzanne.brooks-parry2@lancashire.gov.uk
- South Ribble: lesley.brown@lancashire.gov.uk
- Chorley: alex.robinson@lancashire.gov.uk
- West Lancashire (Skelmersdale): anila.khan@lancashire.gov.uk
- Hyndburn & Ribble Valley: michelle.pratt@lancashire.gov.uk
- Rossendale: matthew.sutherland@lancashire.gov.uk
- Pendle: suzanne.cockshott@lancashire.gov.uk
- Burnley: susan.hopkinson@lancashire.gov.uk
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Lancashire Staff Promise
In your application, you’ll need to submit a supporting statement demonstrating how you meet our criteria. Interview shortlisting will be delayed if this is missing. Learn more:
- Lancashire County Council Recruitment Process
- DBS Check: Applicants will undergo a disclosure check due to this role’s contact with vulnerable groups (please see Criminal Convictions: Guidance on Rehabilitation of Offenders Act 1974upport).
Benefits Overview
Note: Positions may close early if urgently filled.
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