Hafod
Community Support Worker
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Community Support Worker
Here for people. Here for communities. Here for you.
Make a real impact every day as a Support Worker at Hafod.
We’re looking for compassionate, person-centred and resourceful people to join our team. You’ll support people who have a range of housing related support needs maintain or access housing.
This role is 2 x 6 hour shifts per week.
It’s hands on rewarding work where you can genuinely make a difference to the people you support, and no two days are ever the same.
We put people first, offering great training, supportive teams and opportunities to grow your career in Support.
We provide Floating Support in the local community where you would visit customers in their home or temporary accommodation. We also provide Supported Housing where you would be based within one of our supported housing schemes, supporting customers in their homes.
What you’ll be doing
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- Provide housing related support to customers, including support with maintaining or accessing housing, claiming welfare benefits, accessing specialist support, engaging with community-based services and offering general wellbeing support.
- Build positive, trusting relationships, offering person centred housing related support to enable customers to thrive.
- Support customers to advocate for themselves, encouraging them to focus of what matters to them.
- Digitally monitor and record housing related support activities and outcomes accurately, following support plans and updating outcomes reporting.
- Work as part of a team, contributing to a warm, inclusive environment and following Hafod’s standards, policies and safeguarding responsibilities.
You can find the full job description attached for a more detailed overview of the role.
What you’ll bring
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- A compassionate, trauma informed and can-do approach, with a genuine desire to support people.
- Good communication skills and the ability to build trust, listen and work positively with others.
- Reliability and willingness to learn, with confidence to engage with customers, colleagues and stakeholders to enable good outcomes for customers.
- Emotional resilience, problem solving skills and an ability to work in a strengths-based way, especially when supporting customers with varied and complex needs.
Previous housing related support experience isn’t essential, your compassion, reliability and desire to help others are what count. We’ll teach you what you need, and you’ll have the chance to complete a range of training and development activities to build your knowledge and practice toolkit.
Interested in applying?
Submit your application online.
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