Zoetis
Companion Animal (CA) – Zoetis Veterinary Consultant (ZVC) Lead
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Role Description Companion Animal (CA) – Zoetis Veterinary Consultant (ZVC) Lead
Our Company: Zoetis
Zoetis is a leading global animal health company dedicated to discovering, developing, manufacturing and commercialising a diverse portfolio of animal health medicines, vaccines and diagnostics to meet the needs of veterinarians, livestock farmers and companion animal owners. Our Vision is for our products, services and people to be the most valued by animal health customers around the world. Zoetis is based on 60 years of experience in delivering quality medicines and vaccines, complemented by diagnostics products and genetics tests and supported by a range of services. Our mission is built on a six-decade history and singular focus on animal health to bring customers quality products, services and a commitment to their businesses.
Zoetis is a $4.2B Animal Health business, with products sold in 120 countries. We have approximately 9,500 colleagues globally with diverse skills across various capabilities and functions.
Job Purpose
Provide in-market leadership to our team of Zoetis Veterinary Consultants who provide scientific and technical support to our customers on the health, diagnostics and disease control of animals. The person in role is also required to work closely with selected Account Managers (AM), their fellow veterinary colleagues-VetOps Lead and NVMs-and Area Business Managers using their veterinary expertise to support the delivery of sales growth and market share gains. Having this role in our structure ensures our scientific resources and technical activities create and deliver unparalleled value to our customers. It’s a major differentiator, creating competitive advantage and contributing to the growth of our business.
Core Responsibilities
Strategy and Planning
- Work closely with VetOps Lead and NVMs to plan, implement and coordinate Key Opinion Leader (KOL) management plans in line with current product focus and future product development and launches.
- Support the technical team in executing this strategy
- Contribute to the delivery of ZVC-specific value-added service activities such as CPD courses
- Translate strategy into tactical delivery for Veterinary colleagues
- Maintain current knowledge of the market, industry trends and competition.
- Interpret the effects and opportunities that exist with our portfolio of products and services
- Drive and implement Field Force Effectiveness (FFE) measures to ensure best use of resource and monitoring of ROI
- Maintain an overview of the account plans across the business, applying a strategic and technical view
- Plan frequent field visits with Veterinary colleagues.
- Utilise field time to understand day to day issues affecting field force, and monitor attitudes, skills, morale and effectiveness
- Play an active role and provide veterinary insight at all necessary company meetings, events and training.
- Set the expectation with team of Veterinary colleagues to do the same
Relationships
- Work with the ZVC team to deliver bespoke customer solutions utilising all available resources including value add services.
- Develop mutually beneficial long-term partnerships with our customers based on veterinary expertise, respect & reputation.
- Offer support, training and coaching to ZVCs, AMs and colleagues in the business unit that shares your expertise and adds value to our customers
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Customer activities
- Provide high level technical support and consultancy to customers where required
- Undertake leadership activities that enable the ZVC team to be productive and effective; coach, monitor, feedback, train and support
- Monitor KPIs to drive the required coverage and frequency with identified target customers and deliver consequent growth
- Deliver strategic messages and marketing programmes to the field force via the ZVC team that fit into the context of the Solution Selling model
- Ensure our ZVC team provide the agreed standard of technical support to our customers, respond to customer queries and complaints quickly and effectively
Veterinary knowledge and expertise
- Share knowledge with ZVC and throughout wider business
- Identify opportunities to use expertise to affect commercial gain
- Maintain high level of expertise with the evolving portfolio of products, services, pricing and competition
Business Support & Relationships
- Work closely with technical and L&D on the delivery of high quality technical training for Veterinary colleagues and Sales Representatives
- Partner with the VetOps Lead, NVMs and L&D to ensure the quality of veterinary activities; clinic presentations, technical advice, KOL plans, service requests, clinical activities
- Contribute to the success of the business unit by role modelling best practice with colleagues, proactively welcoming ideas, sharing successes and enabling the team to do the same across the business
- Provide guidance and direction to ZVC team on business strategy, delivery of targets, people management and day to day operations
Compliance
- Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practise
- Ensure the proper conduct of all ZVC clinical activities
- Ensure the recording of accurate business records.
- Communicate effectively, sharing account information with other stakeholders
Key Skills
- Effective leadership
- Clear and effective verbal and written communication skills
- Ability to simplify and communicate clearly on highly technical issues
- Customer focused and strong service orientation
- Builds successful and effective relationships
- Has a good eye for commercial opportunities and a sound business mind
- Stakeholder management – effective at optimising stakeholder relationships
Training & Qualifications
- Degree in Veterinary Medicine (MRCVS) is required
- Current passport and valid driving licence
- IT literate. Able to use standard business software and communication tools
Experience
- Minimum 3 years in ZVC role
Travel Requirement
- Regular frequency of travel
- Time in field with all UK ZVCs
- Occasional foreign travel
Full time
Why Join Zoetis?
At Zoetis, we are driven by a singular purpose: to nurture the world and humankind by advancing animal care. As the world’s leading animal health company, we innovate, collaborate, and make a real impact—every day.
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🔹 Innovative Science & Technology – Work with cutting-edge solutions that enhance animal health and well-being.
🔹 Global Impact – Join a team that supports veterinarians, farmers, and pet owners worldwide.
🔹 People-First Culture – Thrive in an environment that values diversity, growth, and work-life balance.
🔹 Sustainability & Responsibility – Make a difference in a company committed to a healthier, more sustainable world.
Comprehensive Benefits
✔ Comprehensive Benefits – Enjoy life assurance, group income protection, and a robust pension plan with a generous company contribution.
✔ Health & Wellness – Benefit from private medical insurance, health assessments, dental insurance, and discounted gym memberships.
✔ Financial Security – Access mortgage advice, will writing services, and a share ownership plan with matching contributions.
✔ Work-Life Balance – Take advantage of paid annual leave to rest and recharge.
✔ Professional Growth – Enjoy industry-competitive salaries, merit-based salary progression, and a global performance bonus.
✔ Employee Support – Our Employee Assistance Programme offers counselling, welfare advice, and a 24-hour confidential helpline.
Our Core Beliefs
✔ Our Colleagues Make the Difference – We invest in our people and their growth.
✔ Always Do the Right Thing – Integrity and ethics guide everything we do.
✔ Customer Obsessed – We put our customers at the heart of our business.
✔ Run It Like You Own It – We take ownership and drive results.
✔ We Are One Zoetis – Collaboration makes us stronger.
Your passion for animals and science can shape the future. Are you ready to grow with us? 🚀 #Zoetis #JoinUs #AnimalHealth #CoreValues #Careers
Notice: Zoetis Recruiters
Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
At Zoetis, our purpose is to nurture our world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
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