Places for People
Completions Administrator
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Are you highly organised, detail-focused, and confident working with financial information?
We have an exciting opportunity for a Completions Administrator to join our RMG team, supporting the accurate set-up of first-time purchaser accounts and ensuring completion monies are correctly applied.
This is a great opportunity for someone who enjoys working with data, processes, and stakeholders, and who takes pride in delivering accurate work and a high level of service.
Where will I be working?
Full time at our offices in Hoddesdon, EN11 0DR
More About Your Role
As a Completions Administrator, you'll play an important role in making sure first-time purchasers are accurately set up on our finance system, their completion monies are correctly allocated to their account, and their first invoice is issued once the relevant monies have been received.
You'll be responsible for reconciling monies received from solicitors and clients in relation to completions, ensuring information is accurate and up to date. You'll also provide regular updates to relevant stakeholders, particularly where information is outstanding or missing.
A key part of the role will be following company processes, procedures, and policies, while making sure customers and colleagues receive a consistent and professional service.
What You'll Be Doing
- Setting up customer accounts accurately on the finance system
- Reconciling monies received from solicitors and clients in relation to completions
- Ensuring first invoices are issued once completion monies have been received
- Reporting to relevant stakeholders on outstanding or missing information
- Following and adhering to company processes, procedures, and policies
- Providing a consistent, high level of service to both internal and external customers
More About You
We're looking for someone with excellent attention to detail, strong time management skills, and the ability to stay organised while managing a varied workload.
You'll be confident using Microsoft Word and Outlook, with basic Excel skills, and you'll be comfortable communicating with both internal and external customers. You'll also be able to make decisions independently when needed, while also working collaboratively with others across the business.
Ideally, you'll have:
- A strong background in Administration work
- Excellent attention to detail
- Strong time management and organisational skills
- Confidence using Microsoft Word, Outlook, and basic Excel
- Excellent communication skills
- A customer-focused approach
- GCSE Maths and English
- The ability to make decisions both independently and collaboratively
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It would also be beneficial if you have, or are working towards, an entry-level IRPM qualification, although this is not essential.
What does RMG have to offer you?
You'll not only be joining a thriving market leader where you'll benefit from working alongside experienced colleagues across the industry, you'll also receive a superb package of company benefits, including:
- 27 days holiday plus all Bank Holidays
- Free Healthcare cashback Plan, including support with optical treatment, dental care, physiotherapy, and GP charges, plus 24/7 access to remote GP services
- Sponsorship for study and professional qualifications, where relevant
- Pension scheme, matched up to 7%, and life assurance
- Access to Our Place Rewards, where you can choose from a wide range of shopping discounts, vouchers, and reloadable e-cards, earn cashback on online purchases, and take advantage of exclusive offers
What's next?
If you meet the criteria and are ready to make the next step in your career, then apply following our simple 5-minute application process, upload a CV, and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions, please email the recruitment team.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on.
Please note that we may bring the closing date forward if we receive a large number of quality applications. If you are interested in this role, we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad, then ensure your CV is stored in the cloud; we currently support Google Drive, OneDrive, and Dropbox.
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We understand the importance of a supportive and inclusive work culture, so please talk to us at the interview about any flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times, or compressed hours.
If you are a recruitment agency, please note we operate a PSL and do not take cold calls.
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Armed Forces
We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured, and sick), cadet instructor, and military spouse/partner, and who meets the essential criteria for the vacancy.
Disability Confident
We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent
Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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