What You’ll Be Doing

Your responsibilities will include:

• Carrying out Quality Assurance (QA) audits on customer calls and providing constructive feedback.
• Assisting with third-party due diligence and onboarding reviews.
• Reviewing financial promotions to ensure FCA compliance.
• Supporting the review and updating of compliance documentation, including policies, procedures and guidance documents.
• Assisting with compliance monitoring activities and thematic reviews.
• Helping monitor regulatory developments and supporting clients with implementing regulatory changes.
• Supporting wider compliance projects as they arise.
• Working collaboratively with colleagues to provide practical, proportionate solutions for clients.
• Maintaining accurate records and documentation.

As we’re a small business, everyone helps each other out, so there may occasionally be opportunities to get involved in other areas of the business too.

What We’re Looking For

Essential

• At least 2 years’ experience in a Compliance Officer, Compliance Assistant, Quality Assurance or similar role within the Motor Finance, Consumer Credit or wider Financial Services industry.
• A good understanding of FCA regulation and expectations.
• Experience in at least some of the responsibilities listed above.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• The ability to work independently and manage your own workload.
• UK based with the right to work in the UK.

We’d Love It If You Also Have

• Experience working with Motor Finance Brokers or Motor Dealerships.
• Knowledge of Consumer Duty, CONC, SYSC and Financial Promotions requirements.
• Experience reviewing customer outcomes or providing coaching feedback from QA audits.
• Experience working within a consultancy or supporting multiple businesses (although this isn’t essential).

The Person

Technical knowledge is important, but personality matters just as much to us.

We’re looking for someone who:

• Is friendly, approachable and enjoys helping people.
• Can explain compliance in a practical and supportive way.
• Builds positive relationships with clients.
• Is proactive and happy to take ownership of their work.
• Enjoys variety and can adapt as priorities change.
• Isn’t afraid to ask questions or suggest improvements.
• Is organised, reliable and takes pride in producing high-quality work.
• Is happy to roll their sleeves up and support the wider team whenever needed.

We’re not looking for someone who simply points out problems—we’re looking for someone who enjoys finding practical solutions and supporting clients in achieving good customer outcomes.

Hours & Flexibility

This is a part-time position (20–25 hours per week).

• Hours should be worked across a minimum of 3 days per week, although they can be spread across up to 5 days if preferred.
• We’re happy to discuss working patterns to suit both you and the business.
• Some of your hours will need to fall within normal business hours (9:00am–5:00pm) to support client meetings and collaboration.

Salary & Benefits

• £27,500–£35,000 pro rata (depending on experience).
• Workplace pension.
• Private dental cover following successful completion of probation.
• Fully remote working with no daily commute.
• Flexible working pattern.
• Ongoing training and professional development.
• The opportunity to influence and help shape a growing business.
• A supportive, friendly team environment where you’ll be trusted rather than micromanaged.

Interested?

If you're looking to step away from large corporate environments and join a business where your contribution is recognised and your ideas are valued, we'd love to hear from you. Please send us your CV together with a short covering letter telling us a little about yourself and why you’d like to join our team - or apply via the LinkedIn Job Advertisement.