Mitie Cleaning & Hygiene Services
Compliance Delivery Manager
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Role Purpose
The Compliance Delivery Manager is responsible for the management and delivery of fire safety compliance programmes across a large UK property portfolio, ensuring fire safety risks are identified, assessed, prioritised and managed in accordance with legislative requirements and recognised industry standards.
The role acts as the SME for fire safety compliance activities across an estate of over 600 properties, managing the annual Fire Risk Assessment programme, coordinating appointed fire risk assessment providers and reviewing assessment outputs to ensure findings are proportionate, evidence-based and aligned to current UK fire safety legislation and guidance, including the Regulatory Reform (Fire Safety) Order 2005 and PAS 79 methodologies.
Working closely with client stakeholders, facilities management teams, consultants and contractors, the Compliance Delivery Manager will oversee the remediation and closure of fire safety actions, support risk-based decision making and maintain robust governance and reporting arrangements. The role also has responsibility for associated fire safety compliance activities, including fire door survey programmes, remediation strategies and other compliance workstreams as directed.
The successful candidate will possess a strong understanding of UK fire safety legislation, fire risk assessment principles and practical fire safety management. They will be capable of critically reviewing technical reports, challenging disproportionate recommendations, making informed risk-based decisions and communicating clearly with both technical and non-technical stakeholders.
Key Responsibilities
Fire Safety Compliance Management
- Manage the annual Fire Risk Assessment programme across a portfolio exceeding 600 properties.
- Act as the primary point of contact for appointed fire risk assessment providers.
- Review assessment outputs and ensure findings are proportionate, evidence-based and aligned to current legislation and guidance.
- Support risk-based decision making and management of fire safety risks.
Fire Safety Improvement Programmes
- Manage fire safety remediation programmes arising from assessments, surveys and compliance reviews.
- Oversee fire door inspection programmes and remediation strategies.
- Support delivery of other fire safety and compliance initiatives as directed.
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Contractor and Stakeholder Management
- Manage relationships with fire risk assessors, consultants, contractors and internal stakeholders.
- Monitor delivery performance, quality and compliance with agreed standards.
- Escalate risks, issues and performance concerns where appropriate.
Governance and Assurance
- Maintain accurate records, compliance data and supporting evidence.
- Produce reports and management information for client and internal governance forums.
- Support audits, assurance reviews and compliance reporting requirements.
Continuous Improvement
- Identify opportunities to improve fire safety management processes and compliance outcomes.
- Share knowledge and contribute to the development of consistent working practices.
Essential Knowledge, Skills and Experience
- Foundation Fire Risk Assessor qualification or equivalent demonstrable competence.
- Professional membership of the IFSM, IFE or equivalent professional body.
- Knowledge of UK fire safety legislation and guidance, including the Regulatory Reform (Fire Safety) Order 2005.
- Understanding of fire risk assessment methodologies, particularly PAS 79.
- Experience managing FRA programmes, fire safety compliance activity or related risk-management programmes.
- Ability to review Fire Risk Assessments critically and challenge findings where appropriate.
- Experience managing specialist contractors, consultants or fire risk assessors.
- Strong stakeholder management, governance and reporting skills.
Desirable Knowledge, Skills and Experience
- Experience managing fire door inspection and remediation programmes.
- Experience within banking, corporate real estate, retail or multi-site property portfolios.
- Knowledge of wider compliance disciplines such as water hygiene, asbestos, DSEAR, environmental compliance or building surveys.
- Experience producing management reports, governance packs, client updates or business cases.
Key Behaviours
- Takes ownership and follows through.
- Uses evidence and risk to make balanced decisions.
- Communicates clearly and challenges constructively.
- Builds strong relationships while staying outcome-focused.
- Keeps accurate, auditable records.
- Finds practical solutions in a fast-moving environment.
Our market-leading offering provides you with benefits that suit your lifestyle.
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Your very own career expert that helps elevate your application to the next level.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Cory Ambler at cory.ambler@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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