Onward Homes
Compliance Information Specialist - HVAC

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Compliance Information Specialist - HVAC
What you can expect from us
- Competitive salary: £40,650 per annum
- Holiday entitlement: 32 days annual leave plus bank holidays (equivalent to 40 days paid holiday per annum or 8 weeks)
- Employee Benefits:
- Access to Salary Finance (short/long-term loans and savings facility)
- Potential to increase annual leave through service or the holiday purchase scheme
- Immediate entry to the company’s pension scheme (10% matched contributions)
- Flexible working environment with family-friendly policies
- Health cash plan (including dental, optical, physiotherapy, private GP access, and coverage for family)
- Paid leave for sickness, maternity, paternity, and adoption
- Learning for life scheme: Up to £150 annually for learning and development
- Access to wide-ranging discounts, including retail, automotive, holidays, and a cycle-to-work scheme
- Career development with support for training and qualifications
About the Role
We are recruiting for a Compliance Information Specialist – HVAC on a permanent basis within our Building Safety and Compliance team. Your role will ensure that compliance-related work is properly recorded, enabling the HEVAC team to maintain comprehensive, accurate, and up-to-date records of:
- Scope of works completed
- Payment records for contractors
- Effective monitoring of performance and expenditure
Responsibilities
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Data Management
- Support the HEVAC Manager in maintaining accurate records of proposed, completed, planned, and scheduled HVAC maintenance and works
- Ensure data is updated to meet asset management and financial requirements
- Align with company policies and procedures
Certification & Remedial Actions
- Record, verify, and ensure compliance with certificates and reports from related works
- Identify non-compliances and remedial work needing attention
- Liaise with relevant colleagues for action
Report Validation
- Assist in creating and validating performance reports on landlord compliance activities
Information Analysis
- Support the HEVAC Manager in analysing programme data for decision-making, performance enhancement, and strategy development
Performance Information
- Help establish and implement a comprehensive performance framework across compliance works
System Administration
- Ensure efficient management of systems for delivery of compliance-related works, including:
- Creation and administration of work orders, budgets, and payments
- System-driven documentation for contractor management
Audit Support
- Provide accurate information for internal and external audits as required
Essential Skills & Experience
- Knowledge of:
- Core Housing Systems, Business Planning, and Asset Management systems
- Property management, maintenance, and landlord compliance
- Experience in a customer-focused environment
- Ability to promote good practice across Onward
- Strong communication skills (both written and verbal)
- Collaboration experience with external stakeholders
- Advanced IT skills, particularly:
- Microsoft Word & Excel
- Housing Asset Management & database systems
- Ability to work collaboratively in teams while maintaining independent organisation & efficiency


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Essential Qualifications
- Educated to GCSE standard or equivalent
Desirable Qualifications
- Level 4 VRQ in Asset and Building Compliance Awareness (or equivalent)
- Level 4 VRQ in Electrical Safety Management (Social Housing), or similar
about onwa**rd
Onward Homes provides 35,000+ properties in the Northwest and is committed to building 500 new homes annually.
We play a pivotal role by ensuring everyone has a place to live—creating positive spaces for our customers and a fulfilling work environment for our colleagues.
At Onward, we embrace diversity and inclusivity, offering opportunities to succeed regardless of gender, race, or ability.
For accessibility adjustments, please contact humanresourcesteam@onward.co.uk.
Need further clarification about the role? Contact HumanResourcesTeam@onward.co.uk—they’ll help at any stage of the recruitment process.
For further queries, reference the hashtag #INDHP.
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