Arc Partnership
Compliance Manager - Responsive Repair and Services
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At Arc Partnership, we're proud to shape the future of Nottinghamshire's buildings, places, and communities.
Formed in 2016 as a joint venture between Nottinghamshire County Council (NCC) and SCAPE, we combine public purpose with commercial expertise to deliver efficient, safe, and sustainable land and property solutions. From architectural design to repairs, maintenance, and estates management, we're here for every stage of the property lifecycle, creating spaces that make a lasting difference.
Your new role:
As a Compliance Manager - Responsive Repair and Services, you'll be leading the delivery and effective management of the Arc Risk Management Responsive, Repair and Services team and the associated services it provides.
You'll develop strategy and implement relevant risk mitigation and advisory services to support the business needs of Arc Partnership Ltd and the clients to whom professional services are provided.
What you'll do:
- Act as the'senior specialist' for Responsive Repair and Services management within Arc Partnership Ltd.
- Ensure effective resourcing of workload, taking account of the capacity of both your team and individual.
- Liaise with, and support, Senior figures and Arc Call Out Supervisors with major incidents affecting the clients properties, service provision and their business continuity.
- Provide technical input during projects to support and influence design standards, and to ensure appropriate risk mitigation measures are considered and included wherever possible, to enhance integration with other Arc teams/disciplines and improve project design and delivery outputs.
- Champion collaboration and continuous improvement - Work as part of a "One Team" culture, contributing to business improvement, knowledge sharing and high-performance standards.
- Represent the business with confidence - Act as an ambassador at client meetings and events, strengthening partnerships and promoting our services.
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What you'll bring:
Essential
- Educated to degree level or equivalent. For example: HNC/HND + 2 years post qual experience, ONC/OND + 5 years post qual experience.
- Demonstrable experience of managing contactors carrying out responsive repairs and services in a safe and competent manner.
- Experience of developing and co-ordinating programmes of responsive repairs and services.
- Experience in advising and supporting clients and relevant stakeholders about responsive repairs and services.
- Experience of managing a team of responsive repairs and services staff.
- Membership of a relevant recognised professional body. For example: The Institute of Workplace and Facilities Management (IWFM)
- A flexible approach which may sometimes mean working outside of normal working hours
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Desirable
- NEBOSH qualification or equivalent Health & Safety/Facilities certification
- Experience of managing and procuring contractors and consultants/contractors within the public sector.
Why join Arc Partnership?
- An attractive salary of between £42,000 - £47,000 (dependant on experience).
- Local Government Pension Scheme Defined Benefit including generous employer contributions and life assurance of 3 x salary.
- Bupa Private Medical Insurance.
- 25 days' annual leave plus bank holidays and additional birthday leave.
- Enhanced paternity and maternity pay.
- Based in our Nottingham office, we also offer flexible working hours to support your work/life balance.
To apply for this role, please submit your CV.
To find out more about us, please visit www.arc-partnership.co.uk or email jobs@scape.co.uk to arrange an informal chat.
We seek to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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