Jensten
Compliance Monitoring Officer
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Compliance Monitoring Officer
Compliance Monitoring Officer – Remote (Network Broking Division)
Are you passionate about risk management and compliance?
Do you thrive in a collaborative environment where your work directly contributes to the integrity and success of the business?
If so, we have an exciting opportunity for you to join our Group Risk and Compliance Team as a Compliance Monitoring Officer – remote-based within our Network area of the Business.
Role Purpose
As a key member of the Group Risk and Compliance Team, you’ll support the Chief Risk and Compliance Officer in delivering our team’s objectives—ensuring effective and commercial management of business risks.
Supported by Judy Russell-Smith, you’ll play a vital role in delivering the annual Compliance Monitoring Plan, providing assurance to Senior Management that key risks are being managed within tolerance.
Key Responsibilities
- Deliver monitoring tasks aligned with the Risk and Compliance Monitoring Framework and best practices
- Support the execution of the annual Compliance Monitoring Plan
- Conduct assigned reviews and oversight activities on schedule and at high standards
- Perform ad-hoc monitoring of specific business areas as needed
- Report review results clearly and promptly to the business
- Track and escalate actions from monitoring work, ensuring timely resolution
- Use management information (MI) to identify exceptions and enhance oversight
- Provide regular reports, trend analysis, and progress updates
- Support business areas in improving monitoring review outcomes
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What We’re Looking For
Core Competencies
- Building effective relationships – Intermediate
- Communicating effectively – Intermediate
- Customer focus – Intermediate
- Innovation and driving change – Intermediate
- Problem solving – Intermediate
Functional Competencies
- Understanding Jensten’s propositions, products, and pricing – Foundation
- Understanding insurance and the marketplace – Intermediate
- Understanding data – Intermediate
Rewards & Benefits
By joining Jensten, you can expect a supportive culture and an attractive range of rewards and benefits, including:
- Competitive salary with an annual pay review, and company bonus scheme
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto-enrolment into our excellent pension scheme
- Flexible benefits – A range of flexible perks tailored to your needs
- Group Life Assurance cover
- 3 months fully paid maternity, paternity & adoption leave
- Professional qualification study support relevant to your role and career
- Perks at work, including amazing discounts on cinema tickets, meals out, luxury items, etc.
- Holiday purchase scheme, allowing up to 5 extra paid days annually
About Us
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business through a combination of scale, deep technical expertise, and entrepreneurial spirit.
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Jensten is entering an exciting new chapter, evolving into two distinct trading divisions:
- Broking, bringing together Regional Broking, Specialist Lines & London Markets, and Network Broking
- Product & Distribution, uniting Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting
This restructuring allows us to deliver tailored insurance solutions directly to clients and through a network of trusted third-party broking partners.
Thanks to strong organic growth and strategic acquisitions, Jensten is now a Top 10 Independent Broker, placing approximately £600 million GWP into the market.
We employ over 1,000 colleagues across 50 locations in the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.
Our purpose — "Protecting today, empowering tomorrow" — reflects our role for clients, communities, and each other. Our values drive this mission:
- Caring
- Curious
- Skilled
- Bold
As an independent broker at the intersection of large consolidators and local brokers, we offer capability and influence without losing the agility, culture, autonomy, and client-centred focus of a truly independent business.
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