Jensten Group
Compliance Monitoring Officer
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Compliance Monitoring Officer – Remote (Network Area)
Are you passionate about risk management and compliance? Do you thrive in a collaborative environment where your work directly contributes to the integrity and success of the business? If so, we have an exciting opportunity for you to join our Group Risk and Compliance Team as a Compliance Monitoring Officer in a remote role within our Network area of the business.
Role Purpose
As a key member of the Group Risk and Compliance Team, you’ll support the Chief Risk and Compliance Officer in delivering our team’s objectives—ensuring effective and commercial management of business risks.
Supported by Judy Russel-Smith, you’ll play a vital role in delivering the annual Compliance Monitoring Plan, providing assurance to Senior Management that key risks are being managed within tolerance.
Key Responsibilities
- Deliver monitoring tasks aligned with the Risk and Compliance Monitoring Framework and best practices.
- Support the execution of the annual Compliance Monitoring Plan.
- Conduct assigned reviews and oversight activities, ensuring they are delivered on schedule and to high standards.
- Perform ad-hoc monitoring of specific business areas as needed.
- Report review results clearly and promptly to the business.
- Track and escalate actions from monitoring work, ensuring timely resolution.
- Use management information (MI) to identify exceptions and enhance oversight.
- Provide regular reports, trend analysis, and progress updates.
- Support business areas in improving monitoring review outcomes.
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What We’re Looking For
Core Competencies
- Building effective relationships – Intermediate
- Communicating effectively – Intermediate
- Customer focus – Intermediate
- Making change happen – Intermediate
- Problem solving – Intermediate
Functional Competencies
- Understanding Jensten’s propositions, products, and pricing – Foundation
- Understanding insurance and the marketplace – Intermediate
- Understanding data – Intermediate
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits, including:
- Competitive salary, annual pay review, and company bonus scheme.
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice), plus bank holidays.
- Auto enrolment into our excellent pension scheme.
- Flex-benefits – a range of flexible benefits tailored to your needs.
- Group Life Assurance cover.
- 3 months paid leave for maternity, paternity, and adoption.
- Professional qualification study support relevant to your role and career.
- Perks at work: amazing discounts on cinema tickets, meals out, and luxury items.
- Holiday purchase scheme: up to 5 days annually.
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About Us
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first.
Since launching in 2018, we’ve built a standout business in a crowded marketplace, combining scale, deep technical expertise, and entrepreneurial spirit.
Jensten is entering an exciting new chapter, evolving into two clearly defined trading divisions:
- Broking, which brings together Regional Broking, Specialist Lines & London Markets, and Network Broking.
- Product & Distribution, uniting our market-leading Schemes & Affinity businesses with Jensten Underwriting.
This shift enables us to deliver tailored insurance solutions directly to clients and through trusted third-party broking partners.
Thanks to organic growth and strategic acquisitions, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market.
We employ over 1,000 colleagues across 50 locations in the UK and Ireland, supporting 93 entrepreneurial franchise holders nationwide.
Our purpose – "Protecting today, empowering tomorrow" – reflects our impact on clients, communities, and colleagues. Our values (Caring, Curious, Skilled, and Bold) bring this to life every day.
Unique in the market, we blend the capability and influence of large consolidators with the culture, autonomy, and client focus of an independent business.
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