Attis Insurance Brokers Ltd
Compliance & Quality Assurance Specialist
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We're looking for a positive, approachable, and proactive Compliance & Quality Assurance Specialist to join our growing team.
This is an opportunity to be part of a successful Chartered Insurance Brokerage where compliance is seen as a business partner, not a barrier. We believe good compliance is about helping people do the right thing, supporting excellent customer outcomes, and finding practical solutions that work for everyone.
Working closely with colleagues across the business, you'll help maintain high standards of compliance, governance, and quality while supporting continuous improvement. Whether you're carrying out quality reviews, delivering training, supporting insurer relationships, or helping teams navigate regulatory requirements, you'll play an important role in keeping our business strong, compliant, and customer focused.
Reporting to the Compliance Director, you'll be encouraged to share ideas, build relationships, and make a genuine impact. If you enjoy variety, working with people, and being part of a supportive team where your contribution is valued, we'd love to hear from you.
What You'll Be Doing
Compliance & Governance
- Support our compliance, governance, and risk management framework.
- Help ensure we meet FCA and Consumer Duty requirements.
- Carry out compliance monitoring and quality reviews.
- Maintain policies, procedures, and risk registers.
- Support audits, regulatory reporting, and governance activities.
- Keep colleagues informed of regulatory changes and business impacts.
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Quality Assurance
- Conduct file reviews and quality assessments.
- Monitor customer outcomes and identify improvement opportunities.
- Produce meaningful MI and reporting.
- Work with teams to implement actions and raise standards.
Training & Support
- Support Training & Competence activities.
- Provide guidance and coaching to colleagues.
- Promote a positive and practical compliance culture.
Insurer Relationships & TOBAs
- Manage insurer Terms of Business Agreements (TOBAs).
- Monitor renewals and contractual requirements.
- Support insurer onboarding, reviews, and audits.
- Maintain accurate records and permissions.
Continuous Improvement
- Help improve processes, controls, and reporting.
- Support compliance projects and technology initiatives.
- Work collaboratively with teams to embed best practice.
- Encourage a culture of professionalism, accountability, responsibility, and learning.
About You
We're looking for someone who enjoys working with people, has a keen eye for detail, and is passionate about helping colleagues and customers achieve the right outcomes.
Essential
- Compliance experience within insurance, financial services, or another regulated environment.
- Good understanding of FCA requirements and Consumer Duty.
- Experience of compliance monitoring, audits, or quality assurance activities.
- Strong communication, organisational, and problem-solving skills.
- Ability to build positive relationships across the business.
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Desirable
- Insurance broking experience.
- Experience with TOBAs and insurer relationships.
- Knowledge of AML, financial crime, and data protection requirements.
- Professional qualifications such as CII, ICA, or IRM.
Why Join Us?
We're proud of our friendly, supportive culture and believe people do their best work when they feel valued, trusted, and supported.
What you'll receive:
- Competitive salary
- 30 days' holiday plus bank holidays
- Private medical insurance
- Competitive pension scheme
- Wellbeing initiatives
- A supportive and collaborative working environment
If you're looking for a role where you can make a real difference, develop your career, and be part of a growing business with a great team culture, we'd love to hear from you.
To apply, please send your CV and a covering letter to: dl@attisinsurancebrokers.com
Please note that we are managing this recruitment directly and respectfully request that recruitment agencies do not contact us regarding this vacancy.
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