The Estée Lauder Companies Inc.
Compliance Specialist
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Description
Join Estée Lauder Companies at Whitman Laboratories, where a fifth of the company’s global sales output is manufactured. As a global leader in prestige beauty, we serve over half a billion consumers annually through renowned brands such as Estée Lauder, MAC, Jo Malone London, and Clinique, across more than 150 countries.
We are seeking a Compliance Specialist to lead site-level compliance initiatives. This key role ensures adherence to GMP regulations and corporate policies through robust documentation systems, audit readiness, complaint management, and effective training programmes.
Key Responsibilities
Implement and uphold GMP-compliant policies, procedures, and standards across site operations. Conduct internal audits, document findings, and drive audit readiness across departments. Stay up to date with GMP regulations, industry standards, and relevant regulatory guidance. Manage the site’s complaints process, ensuring thorough investigations and escalation of trends. Oversee the Annual Product Review (APR) process by compiling, analysing and reporting data in line with agreed schedules. Coordinate the product stability programme and manage submissions to the QAS Laboratory. Act as site owner and subject matter expert for GMP documentation systems, including deviations, change control, CAPAs, and product recalls. Manage the full lifecycle of controlled documents: approval, distribution, filing, and archiving (batch records, SOPs, protocols, investigations, forms). Support dossier submissions and maintain Cosmetic Product Record requests in line with regulatory requirements. Develop and implement a standardised GMP training process in collaboration with functional leads, Corporate QA and the Quality Centre of Excellence (CoE). Define role-based curricula and manage training assignments aligned with regulatory expectations. Deliver onboarding and ongoing GMP training to staff, fostering a culture of quality and compliance.
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Characteristics of a Successful Candidate
Minium of 5 years’ experience in a GMP high paced manufacturing environment. Proven ability to manage and enhance Quality Systems, including creating and maintaining controlled documentation that drives compliance excellence. Skilled at leading site-level compliance initiatives and preparing for regulatory and third-party audits with confidence. Familiar with document control, product recalls, and product quality review requirements Strong awareness of quality standards, risk management, and continuous improvement methods Able to clearly articulate compliance expectations to diverse stakeholders, both in writing and verbally. Comfortable working autonomously while providing valuable cross-functional support to all Whitman departments. Proficient in Microsoft Office Suite, eQMS, e-learning platforms, and SAP (preferred). Creative thinker with meticulous attention to detail and a proactive approach to overcoming compliance challenges
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