Molton Brown
Concession Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Concession Manager – Pearson's, Enfield – Full-Time
Location: Pearson’s Food Hall, Enfield (UK) Working Hours: 35 hours per week
About the Role
Molton Brown, a leading global brands under Kao, was born on South Molton Street, London in 1971, as a pioneer in luxury fragrance and beauty. With its revolutionary blend of craftsmanship and artistry, today Molton Brown’s iconic British brand delivers exceptional fragrances, bath and shower gels, home & hand care luxuries, and immersive customer experiences across premium outlets—from luxury department stores to travel retail and boutique hotels worldwide.
We are seeking an experienced Concession Manager to oversee and elevate our Pearson’s Food Hall, Enfield counter. In this dynamic role, you’ll drive revenue, ensure seamless inventory management, and deliver exceptional customer service—all while upholding Molton Brown’s commitment to luxury and quality.
As a brand ambassador, your mission will be to create sensorial experiences like indulgent hand and arm massages, enhancing our customers’ journey. With strategic commercial acumen and a passion for beauty retail, you’ll nurture revenue growth, foster a premium brand presence, and thrive in a self-sufficient and customer-centric environment.
Key Responsibilities
- Oversee the entire operational and commercial performance of the Pearson’s, Enfield counter on a full-time basis.
- Drive sales and revenue growth through strategic merchandising, upselling, and relationship-building with customers.
- Manage inventory levels, stock rotation, and loss prevention to minimise wastage and ensure full compliance with brand standards.
- Lead and train staff, fostering an engaging, energetic, and customer-focused service culture.
- Autonomously design and orchestrate immersive in-store experiences, such as hand and arm massages, enhancing customer satisfaction and loyalty.
- Collaborate with senior management to identify marketing trends, promotions, and merchandising strategies to enhance brand appeal.
- Track performance metrics and generate reports to achieve sales, service, and operational targets.
- Ensure adherence to hygiene, safety, and branding guidelines in all in-store activities.
- Occasionally travel to meetings or support other concessions, adapting working arrangements where required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Ideal Candidate
- Minimum of 2 years retail management experience, preferably within a concession environment.
- Experience in fragrance and beauty retail is a strong plus.
- Proven financial acumen with P&L accountability, especially in a brand-focused context.
- Outstanding interpersonal skills, natural leadership, and a genuine passion for luxury goods.
- A business-minded, entrepreneurial, and customer-centric approach.
- Flexibility in working arrangements, including travel for business purposes.
What We Offer
- Annual salary: £27,603.28
- 50% staff discount on all Molton Brown products.
- 25+ days holiday (including Bank Holidays) plus a day off for your birthday.
- Quarterly store bonus scheme: Up to 1.5% of retail sales if targets are met.
- Free Molton Brown products every quarter (up to 5 eligible items).
- Enhanced family leave and wellbeing support mechanisms.
- Recognition and rewards programme celebrating employee achievements.
- Access to our exclusive e-Learning platform, including professional qualifications and industry certifications.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Joining Kao & Molton Brown
Kao – the Japanese company behind Molton Brown – was founded in 1887 with core values rooted in integrity, craftsmanship, and collaboration. We champion a workplace shaped by diversity, trust, and inclusivity, where entrepreneurially minded individuals create Kirei (“Making Life Beautiful”).
What awaits you: ✔ An entrepreneurial and innovative culture, where passionate teams collaborate. ✔ A supportive, team-first environment, nurturing respect, teamwork, and transparency. ✔ Employee wellbeing initiatives, including Mental Health First Aiders, DE&I (Diversity, Equity & Inclusion) communities, and Charity Committee participation (varies by region). ✔ Flexible working, learning and career growth opportunities, and a range of benefits—including health insurance, pensions, competitive salaries, and more.
Your voice matters. Whether you’re thinking boldly or solving problems with original ideas, Kao values your input. To learn more about us—values, culture, and careers across the globe—visit: Kao Careers or explore our learning platform: Kao Voyse.
Your journey begins here. Help us Make Life Beautiful.
🔹 For privacy and terms of employment information, visit: Kao Privacy Policy
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location