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Adullam Homes Housing Association Ltd

Concierge

Stoke-on-Trent
£28.8k/yr
Posted 6 days ago
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Concierge (Nights)

Location: Stoke Salary: £28,829.26 per annum


About Adullam Homes Housing Association

Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We deliver:

  • Quality housing
  • Tailored support plans
  • Training, education, and employment opportunities

Our mission is to help people achieve stable lives and realise their full potential.


About the Role

Job Title: Concierge Shift: Nights

This is a key operational role based in our Stoke offices. The Concierge will:

  • Serve as a proactive point of contact for service users in emergencies or crisis situations.
  • Ensure a high standard of professional service is maintained, adhering to the Association’s Policies and Procedures (see job description for further details).

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Benefits

  • Salary: £28,829.26 annually (based on experience) for 41.22 hours per week
  • Competitive Leave: 25 days (plus bank holidays), with an additional 2 days for full attendance (prorated for part-time)
  • Training & Career Development
  • Discounted Goods & Services
  • Group Personal Pension Plan
  • Access to Thrive (mental health support) app
  • Access to Medicash (healthcare discounts)
  • Blue Light Card (emergency services discounts)
  • Life Assurance (4x Basic Salary upon start)
  • Wellbeing Programmes & Family-Friendly Policies
  • Refer-a-Friend Policy

Our Commitments

We are committed to:

  • Encouraging diverse applicants from all cultures, backgrounds, and identities.
  • Treating staff with fairness, respect, and dignity.
  • Safeguarding vulnerable individuals, children, young people, and adults.

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Successful candidates will undergo:

  • Enhanced DBS Check
  • Background Search
  • Robust Reference Checks

Note: We require applicants to be authorised to work in the UK (visa sponsors not available).


About Adullam Homes

Founded in 1972, our journey began with a single property in Birmingham. Since then, we have expanded into new areas and developed:

  • New services
  • Innovative initiatives for housing, support, education, and training
  • Empowering opportunities for tenants, residents, and service users

For further inquiries or to apply, please contact via email.

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Skills

Communication
Crisis Management
Customer Service
Problem Solving
Teamwork
Empathy
Time Management
Attention to Detail

Location

Stoke-on-Trent, England, United Kingdom

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