Kingdom Services Group Ltd
Concierge Security Officer
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Location: Sanctuary Supported Living, Westbourne Avenue, Hull, HU5 3HN
Pay Rate: £12.71 per hour
Hours: Average 33 hours per week
Shift Pattern: 3 on, 3 off
Shift Times: 21:45 – 06:00
Requirement: Valid SIA Licence and Enhanced DBS essential
About The Role
Kingdom Group is seeking a professional, reliable, and customer-focused Concierge Security Officer to join our team at Sanctuary Supported Living, Westbourne Avenue, Hull.
Working within a supported housing environment, you will play a key role in ensuring the safety and security of residents, visitors, contractors, and staff.
This is a night-based role where you will provide a visible security presence, manage access control, conduct patrols, respond to incidents, and deliver excellent customer service.
Key Responsibilities
- Maintain a professional security presence throughout the site.
- Monitor and control access to the building.
- Conduct regular internal and external patrols.
- Respond to incidents, emergencies, and welfare concerns.
- Monitor CCTV systems and report suspicious activity.
- Complete accurate incident and occurrence reports.
- Support residents with enquiries and provide assistance where appropriate.
- Act as the first point of contact during out-of-hours periods.
- Carry out health and safety inspections and report hazards.
- Monitor fire safety equipment and emergency exits.
- Liaise with emergency services when required.
- Ensure site policies and procedures are followed at all times.
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What We're Looking For
- Valid SIA Licence (Security Guarding or Door Supervision).
- Enhanced DBS Certificate.
- Excellent communication and customer service skills.
- Professional, approachable, and reliable attitude.
- Ability to remain calm under pressure and handle challenging situations.
- Good observation and report-writing skills.
- Ability to work independently and as part of a team.
- Previous security, concierge, supported housing, or customer service experience is desirable.
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Why Join Kingdom?
At Kingdom, we believe our people are our greatest asset. When you join our team, you'll benefit from:
- Colleague CARE Platform – wellbeing support, rewards, and discounts.
- Career Progression Opportunities.
- Referral Bonus Scheme.
- Paid Social Value Days.
- Recognition and Reward Programmes.
- Ongoing Training and Development.
- Supportive Team Environment within an award-winning organisation.
Additional Information
- Permanent night shifts.
- Average 33 hours per week.
- 3 on, 3 off shift pattern.
- A full 5-year checkable employment history will be required.
- Successful applicants must hold a valid SIA Licence.
- Enhanced DBS clearance is essential.
Apply Today
If you're a professional and customer-focused Security Officer looking for a rewarding opportunity within a supported living environment, we'd love to hear from you.
Be proud. Be professional. Be Kingdom.
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