Focus Hotels Management Limited
Conference and Banqueting Operations Manager
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Hilton Worldwide
Hilton Worldwide is the most recognised name within the global hospitality industry. As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth.
About the Hotel
The DoubleTree by Hilton Bristol City Centre is one of the leading 4* city centre hotels (206 bedrooms and multiple conference rooms).
Role: Conference & Events Attendant
The hotel is now actively looking to recruit a Conference & Events Attendant to join the busy C&E Operations team. This is a fixed term contract to provide Maternity cover. The ideal person does not need to have previous Conference & Events experience, although it would be a benefit. We are looking for someone with personality, who might consider themselves a people person and is very comfortable in meeting and speaking with new people. The person will also be able to demonstrate great customer service skills and ensure customer expectations are pro-actively met with a high level of attention to detail. The successful candidate will also be able to meet the physical demands required with the setting and resetting of conference room facilities and layouts.
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Responsibilities
- Do rota
- Order beverages
- Organise the meeting rooms
- Work day or evening and weekends
- Duty manager shifts
- Train the team
- Look after departments H&S
- Work along side Bar and restaurant manager
- Excellent Customer Service Skills
- Set meeting room
- Set coffee stations
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Key Skills
- Communicates clearly both orally and written
- Positive attitude
- Applies learning to generate fresh ideas for improvement
- Well organised with good time management
- Proactive problem solver.
Flexibility
Flexibility, as the role involves a differing shift pattern which may change at short notice, according to business needs.
Benefits
- Discounted/free food
- On-site parking
- Subsidised gym membership
- Employee discounts
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