Hilton
Conference and Banqueting Operations Supervisor
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Conference and Banqueting Operations Supervisor – Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!
As a Conference and Banqueting Operations Supervisor, you’re not just overseeing the seamless execution of daily banquet operations—you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay extraordinary for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
- Supervise event execution: Plan, organize, and execute various banquet events, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
- Ensure flawless setups: Oversee the setup of function rooms, confirming that linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
- Collaborate for success: Communicate event specifications, procedures, and updates with relevant teams in:
- Food and Beverage
- Event Services
- Property Operations
- Audio Visual
- Housekeeping
- Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.
- Manage team performance: Oversee banquet staff, including:
- Scheduling
- Supervision
- Coaching
- Recognition
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards for both guests and team members.
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Qualifications
At Hilton, our Core Values Define Success—here’s what we look for:
- A passion for spreading light and warmth through hospitality.
- A commitment to integrity and always doing the right thing.
- Ability to inspire others through leadership.
- Belief in teamwork driving the best outcomes.
- A sense of ownership and accountability.
- Focus on the now, bringing urgency and discipline to create a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for guests—we build an exceptional workplace for our team.
- Global leader in hospitality, welcoming over 3 billion guests worldwide.
- Stay true to our vision: “to fill the earth with the light and warmth of hospitality.”
- Repeatedly recognized on Forbes’ World’s Best Workplaces and Fortune’s best employers list.
- Support career growth, offering opportunities whether you’re starting out or exploring new paths.
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About The Team
How We’ll Help You Thrive
At Hilton, our dedication to exceptional hospitality extends beyond guests—we invest in your wellbeing and growth.
Benefits
When you join Hilton, you’ll enjoy unmatched perks and benefits, including*:
🔹 Incredible travel perks: 110 nights of deeply discounted travel—room rates as low as $40 USD/night at our world-class hotels through the Go Hilton travel program.
🔹 Own a piece of Hilton: Invest in Hilton shares at a 15% discount through our employee stock purchase program (ESPP).
🔹 Paid parental leave: Support for eligible employees, including partners and adoptive parents.
🔹 Personalized caregiving support: Dedicated caregiving concierge services to help navigate caregiving for yourself and loved ones.
🔹 Crisis concierge: Compassionate, single-point support during times of loss for both practical and emotional care.
🔹 Mental health resources: Access to free counseling and EAP support through Care for All hub.
Benefits availability may vary depending on location and terms of employment.
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