Ralph Lauren
Connected Retail Intern
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Ralph Lauren Corporation
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups, and Celebration.
Connected Retail Intern Opportunity
This is a great opportunity for someone looking to make the jump from stores to corporate. As the Connected Retail Intern, you’ll support the Connected Retail team in delivering seamless customer experiences across stores, e-commerce, and omnichannel services, helping to connect physical and digital retail journeys into one unified customer experience. The role offers exposure to digital commerce, technology, and customer experience functions, providing a strong foundation for a future career in digital, omnichannel, or corporate operations.
Key Responsibilities
- Support weekly Connected Retail performance reporting across Endless Aisle, BOSS, BORIS, Click & Collect, Cross Border, PRO EA, and other omnichannel services, identifying trends, risks, and opportunities where appropriate.
- Prepare reports, presentations, and business updates for Connected Retail stakeholders.
- Support Endless Aisle growth initiatives by producing weekly and ad hoc reporting on sales performance, best sellers, category movement, store usage, and hold training sessions (remote and in person) to drive engagement and performance.
- Partner with cross-functional teams including E-commerce, Visual Merchandising, Content, Optimization, Technology, Product Management, Store Systems, Retail Operations, CVC, Store Leadership, and Regional Management to support Connected Retail priorities.
- Create and maintain store-facing communication outputs that help improve store engagement, awareness, and adoption of Connected Retail tools, including weekly YOOBIC performance updates, trading callouts, best seller insights, and operational reminders.
- Support with ad hoc questions from stores regarding CR services and process clarification.
- Capture store feedback and identify opportunities to improve Connected Retail processes, training materials, and tool adoption.
- Support issue management and escalation processes across Endless Aisle, BOSS, BORIS, and Click & Collect by tracking store issues, RSC tickets, follow-ups, ownership, resolution status, and key learnings in a structured format.
- Assist with product, content, and release checks & UAT, including SOTF & EA release validation, ensuring issues are identified, documented, and escalated where required.
- Contribute to margin, profitability, and trading analysis by monitoring BOSS capacities & low AUR products & working with the digital team to deactivate these lines where applicable.
- Support with follow-up and actions from any cross-functional Connected Retail programs.
- Provide ad hoc analytical and project support for Connected Retail wider team & initiatives.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Minimum of 12 months experience working in a Ralph Lauren store, ideally a strong user of Endless Aisle. Or similar retail or digital experience elsewhere.
- Understanding of omnichannel retail concepts such as Endless Aisle, Click & Collect, BORIS, and Buy Online Ship from Store (BOSS).
- Intermediate working knowledge of Microsoft Excel (sorting, filtering, pivot tables, VLOOKUP, basic formulas, and data manipulation). Reporting and analysis are a core component of the role.
- Working knowledge of Microsoft PowerPoint for creating presentations, training materials, and stakeholder updates.
- Strong attention to detail when maintaining reports, trackers, issue logs, and operational documentation.
- Comfortable learning new systems, reporting tools, and retail technologies.
- Strong analytical mindset with an ability to translate data into clear business insights and recommendations.
- Experience working collaboratively as part of a team environment.
- Demonstrated ability to organize multiple tasks and meet deadlines.
- Willingness to be flexible and pivot across multiple tasks and priorities as necessary.
- Proactive problem solver.
- Excellent communication and relationship-building skills.
- Curious and eager to learn.
- Be flexible, enthusiastic, confident, and proactive.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location